A couple weeks ago, if I recall prior to a price increase I bought aDirectory and I bought it at max level because my strategy includes unlimited sites.

I would like to think I am careful about how I spend funds and on AppSumo my focus is not always on the immediate need but rather how the product or offering fits into my strategy.

It was immediately obvious to me the lack of documentation and videos being far from perfect. But it was also obvious that they were working on this. Even in one of their own screen shots they showed their own AppSumo product purchase which as a product to help with videos.

Previously I had bought a competitors suite then refunded it because I could not justify the use case and buying all of the products offered by the other company would be way too expensive.

When I looked most of the negative reviews on aDirectory was around activation and people had done the refund. So going into I knew I might have problems but hoping I would not. Sure enough I could not activate. Reached out to them in a number of ways, I hope not being too pushy but found the support portal and did open a ticket. It was resolved.

Then they fixed the activation issues for everyone and say they worked with AppSumo to do this.

Downloaded the product, I thought it was just a Wordpress plugin , it's not. Rather a compressed file with several files so extract it first.

But I found what for me was a showstopper. I don't see a big need to point out what the show stopper was but I really did not want to refund the product so I reached out to them and personally discussed my concerns one on one, they agreed with me and it appears to now be fixed.

I had spent nearly 2 days doing research on the company to reach the confidence level to buy the product and did not expect to be making any bug reports any time soon. But I am pleasantly surprise and looking now at their entire product suite to see if I want to get the entire thing to allow quick deployment on sites.