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Q: Redemption doesn't work. Sent an email to support but no reply yet.

Hello, I tried redeeming my AppSumo code (PLAN-GECQM-NW8RX-1MSIM-****) for but it didn’t work. The code looks like redeemed to answerly instead of bannerwidget (?). Can you advice?

(Note: I sent an email about this to bediufatos@gmail.com on Dec 7 but no reply yet)

m.wildan.zulfikar+appsumoPLUSDec 12, 2024
Founder Team
Fatos_Answerly

Fatos_Answerly

Dec 12, 2024

A: Hi Wildan,

Apologies for the delay! I’ve looked into this, and your code is already active and working correctly now.

Let me know if you need anything else!

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Posted: Dec 12, 2024

Hey, my plan is now updated to lifetime as expected. Thanks for the help!