Clunky, confusing, and I can't even get the script to run on any of my Wordpress sites
For such a simple tool, the process of creating a banner feels unnecessarily clunky and confusing. Unfortunately, there are no documentation or help resources available to guide users through the setup.
I use the Divi theme for my WordPress sites, but the tool almost never recognizes the script, which is incredibly frustrating. I'd be happy to update my review if I can get proper support and finally get this working!
Update: Actively troubleshooting issues with support now and will update my review accordingly.
Fatos_Answerly
Dec 17, 2024Hi Markob, thank you for your review!
I have assigned a dedicated customer support member to handle your requests. Please reach out to us at hi@answerly.io, and we’ll be more than happy to assist you!
Just a quick tip: if the website isn’t being recognized, it might help to open it in incognito mode.
Feel free to contact us, and we’ll make sure to resolve any issues you’re facing!