Q: any tutorial for create a whatsapp chat?
I understand the saturation of work, response and customer service but the lack of tutorials makes me ask about this medium.
I am looking to make a pre-form that captures the user's data and then opens a WhatsApp chat as in your "pre form and livechat" video but with WhatsApp but since there is no tutorial it is difficult to understand how to use the tool.
I'm sorry for the insistence but when I "got" the response via chat the same day I sent my questions and it's been 2 weeks since I received a response and I wanted to implement the chat with my clients next year.
Andrew_AnyChat
Dec 31, 2024A: Hello.
You can't open a WhatsApp chat directly from the live chat, but you can send a follow-up message containing a WhatsApp link once the customer completes the form.