Q: Please increase the price of product!

This one needs to go on appsumo select with 10x price increase. It has a lot of value than many other appsumo select deals. you should consider it asap. At this price though, it raises a big question about sustainability

SumXPLUSJan 2, 2025
Share
Helpful?
Log in to join the conversation
Jack.SJack.SPLUS
Verified Purchaser badge

Verified purchaser

Posted: Jan 3, 2025

πŸ˜€
I've been thinking the same for a long time.
πŸ€”
But I understand that maybe there's a strategy to get a lot of good reviews and opinions.

Posted: Jan 3, 2025

The drawback too is lack of support. The live chat on their site is never available. Getting responses from support email seems non existent. That makes me wonder if the product will just vanish after gaining investors. πŸ€”

Verified Purchaser badge

Verified purchaser

Posted: Jan 3, 2025

Yes, I have been waiting for a long time to receive help on how to use the tool.

So far everything has been "trial and error" but I can't use it if I don't know how to do what I need. He has only answered me "how can I help you" and "yes, it can be done" and that's it.

The price is not the problem as you say, it is the customer service and lack of documentation.