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Member since: Nov 2021Deals bought: 25
1 stars
1 stars
Posted: Jul 20, 2024

They haven’t been able to make a translation for 2 years, the app has been slow for 2 years

I started developing the mysite application a long time ago, and it remained slow and sluggish. Updates come slowly, support responds very slowly and every time they try to close the ticket after a wait... Nothing is resolved and at the same time they close the tickets...

I have asked many times to make a normal translation of buttons and texts, even when using the addon it does not work. The words are not translated, don’t ask me to send screenshots or write more specifically, I already did everything in the ticket, attached screenshots, the support service recorded the problem and still... still wait a year for something to happen. The feeling that you have 1 person working for 2 hours a week... well, just add a translation of a couple of words, just that.... or give us the opportunity to translate the words of buttons and labels ourselves.... The worst builder, in two years they create applications that It's a shame to show it to anyone... let alone sell it...

Founder Team
Sheen_AppMySite

Sheen_AppMySite

Jul 22, 2024

Hi there,

Thank you for sharing your feedback, and we apologize for your unsatisfactory experience with our product.

We understand you have raised a ticket with our support team. Can you please share the ticket ID with us so we can expedite your issue’s resolution? We’re sure we can resolve any issues you’re having with our product.

Looking forward to your response.

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