Then why did you say in the deal terms: "Customers who bought the 2018 or 2019 AppSumo lifetime deals need to purchase this offer to access the new features and limits"?
That sounds like new features are not available to early supporters.
The deal from 2018 and 2019 was for a limit of 3000 downloads credits. The current deal is for unlimited download access. There is no limitation on any other features.
Thanks,
Craig
Q: Unlimited but says only 300,000 credits
I purchased this and downloaded a song and it says I have 300,000 credits and the song costs 1 credit, but the plan says unlimited downloads? What if I run out of credits? Is it 300,000 monthly or 300,000 lifetime? That doesn't seem like unlimited to me.
A: Hi Angie10303, You have an unlimited download plan. The number 300,000 is just a placeholder and will automatically renew. You can also see an "infinity" symbol at the top right corner of your screen to confirm your unlimited plan.
A: Hi Jesusdlg, Good question! All your YouTube channels, Instagram, Facebook and TikTok accounts are covered with your AudioHero subscription. You can also add more.
Q: Why are you locking early supporters out of new features?
You said previous supporters don't have all features. Which ones have you locked us out of and why?
Florence_AudioHero
Jan 28, 2025A: Hi AppSumo_Manifesto_PK,
The only difference between plans is the amount of downloads. You all have access to the same features. Don't worry !
Let me know if you have any other questions!
Best!
Florence.-
Share AudioHero
Then why did you say in the deal terms: "Customers who bought the 2018 or 2019 AppSumo lifetime deals need to purchase this offer to access the new features and limits"?
That sounds like new features are not available to early supporters.
Hi AppSumo_Manifesto_PK,
The deal from 2018 and 2019 was for a limit of 3000 downloads credits. The current deal is for unlimited download access. There is no limitation on any other features.
Thanks,
Craig
Q: Unlimited but says only 300,000 credits
I purchased this and downloaded a song and it says I have 300,000 credits and the song costs 1 credit, but the plan says unlimited downloads? What if I run out of credits? Is it 300,000 monthly or 300,000 lifetime? That doesn't seem like unlimited to me.
Florence_AudioHero
Jan 27, 2025A: Hi Angie10303,
You have an unlimited download plan. The number 300,000 is just a placeholder and will automatically renew. You can also see an "infinity" symbol at the top right corner of your screen to confirm your unlimited plan.
Best Regards,
Florence.-
Share AudioHero
Q: Public areas.
Can this music be used in Cafes and restaurants?
Florence_AudioHero
Jan 23, 2025A: Hi Jesse260,
As long as you synchronize the music with your own production, you can.
Best Regards,
Florence.-
Share AudioHero
Q: YouTube Channels and Social Accounts
Hello,
I currently working on 3 YouTube channels, and my personals accounts: Instagram (3), TikTok(2) and Facebook (2) accounts
Does this cover everything? and if need it, Can I add more?
Thanks
Florence_AudioHero
Jan 17, 2025A: Hi Jesusdlg,
Good question! All your YouTube channels, Instagram, Facebook and TikTok accounts are covered with your AudioHero subscription. You can also add more.
Best!
Florence.-
Share AudioHero
Q: how to add youtube channel ?
if we did not add a youtube channel when we first opened the account
how do we add one later ?
thanks
Florence_AudioHero
Jan 13, 2025A: Hi Bhagsy,
You just need to send it to support@audiohero.com
Thanks!
Florence.-
Share AudioHero