B2BReach Reviews

From the beginning there were some glitches (websites temporary unavailable, difficulty to connect my SMTP accounts, etc.) but nothing serious and with the help from the support, I could have everything set up.
The behavior of the warm up was not as expected. It should have sent 25 emails/account/day. For more than 2 days it sent nothing, then it started... with its own rhythm. The analytics from the interface were not congruent with what I saw was sent/received so it was a bit confusing. In the end, besides the strange behavior, the warm up worked fine for all my accounts.
So I decided to set up a campaign. I wanted to organize a webinar and invite some leads through cold emailing. I set up my campaign. I felt I could have use some documentation (there's none for now) but it's simple enough that with the product demo on the Youtube channel, I could find the answers to my questions.
The problem is that when my campaign was finally ready and activated, no email was sent. I reach to the support in web chat. The next day by email. There's supposed to answer in 24h/48h but I didn't get any answer after more than one week. It was almost 10 days when I got an email saying they would have a look at it. It was already too late for my campaign and I had to cancel my event.

It was the end of my refund period so I had to decide. The combination of not being able to send emails and the support being unreachable for barely 10 days lead me to ask for a refund.
It may be a great product when it's more stable and reliable, when they correct the interface glitches, add some docs and reinforce the support. For now, I was not able to use it and went for an other solution.

I really appreciated that b2breach helped me work through issues with the good customer support, but there are just too many problems and I can only devote so much time to getting this product to work for me. I'm really rooting for b2breach, the market needs a high quality, affordable email sequencer, and I hope they get there soon but they aren't quite there yet.

A few issues I had:
* Email warmup seemed not to work - most of my emails bounced after a few days of warmup; when I turned off b2breach's warmup and signed up for another warmup service, my reputation was initially bad but improved quickly and now my emails go through
* Bounces, read, and replied counting was not accurate
* Adding a new email step to an existing campaign is possible, but the step will never trigger; you need a new campaign
* The email editing window doesn't show any formatting, but when the emails went out they were formatted strangely, with different sections having different fonts. This is probably because I copied and pasted from somewhere else, and the formatting wasn't displayed in the editor but still went out in the real email
* A few times I went to the site it was down for maintenance
* SMTP setup didn't go smoothly
* [this one doesn't matter for the product but it just sort of bothered me] that b2breach claims on their website to be based in San Francisco, but has no teams page, and it seems like they are actually based in Turkey. It's totally fine that they're based in Turkey, I just didn't like that they lied about this

It's hard to provide this feedback when they've been so helpful over support but I hope they can use this feedback to improve the product and ultimately be successful.

I find B2BReach UI easy to navigate. I also like the tab and flow layout. It seems to be useful in my workflow and adds enough value that I would recommend for purchase.

I was really hopeful for B2BReach.io and even fully stacked my account. However, the UI feels outdated and clunky. I couldn't test a campaign because of errors like "Error adding component" when trying to add a new Gmail. I would have kept it if it actually worked, but compared to Instantly.ai, it's not ready for primetime. Additionally, I couldn't remove added Gmails, which is a big issue since some emails will inevitably get burned. The lack of "app password" support for Gmail is problematic, as it risks locking us out of accounts without constant verification. If there's an auto-setup for app passwords, please provide proof. Thank you.

I recently purchased B2Breach.io, and I’m thrilled with how easy it is to use. The Advanced Threat Detection and Regular Security Audits features are fantastic. I was using other tools before, but B2Breach.io is definitely a game-changer. Their support is excellent, making the transition smooth and hassle-free. The user-friendly dashboard and automated incident response are standout features.

Thanks to the B2Breach team for this incredible platform!