Binder Reviews

Part 1: Mobile loom video walkthrough
https://www.loom.com/share/5206aa282ce9451792a0f151abf746fa?sid=bfff7ada-17bf-490d-9e35-f4b4f4562454

I’m writing this review to share several significant issues I encountered while using Binder's product. Initially, I was excited to get started, but I quickly ran into some obstacles that made the experience frustrating.

- First, the supposedly branded document viewer does not reflect my branding at all. Even though I'm on a higher-tier plan that promises custom options, the shared links are still prominently branded with Binder, which is misleading.
- Second, there's no real-time tracking that shows who is viewing the documents on a page-by-page basis. This feature is crucial for my needs, and its absence is a major drawback.
- Finally, the product is not accessible on mobile devices, which is a significant limitation in today’s mobile-first environment.

Overall, the current state of the product is unusable for my business needs. I genuinely want to see improvements and would be open to collaborating with the team on solutions. However, if these issues remain unresolved, I will have no choice but to request a refund.

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Part 2
https://www.loom.com/share/3996c41c43b94f3fb8e1f7b6e10caefd?sid=cc870746-27de-4067-b9d2-a8f48c8a4f80

The speaker is testing data rooms and encountered a bug during the email verification process. They believe the issue is on the server side rather than the client side, as the server is not delivering the required file. The speaker expresses their desire to use the platform but emphasizes that they cannot do so if it isn't functioning properly. They ask for clarification on whether the issue can be resolved and thank the recipient for their time.

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Part 3
https://www.loom.com/share/5314c5be9efd49d897e3e3905d88d348?sid=770f13b7-42fd-48c1-b1da-80f21a878ff6

The speaker discusses several issues with the data room feature, including problems with link management and user experience. They highlight concerns about:
- Link Editing: Errors occur when editing links, and the need for email verification is unclear.
- File Organization: Uploaded files are not sorted in an intuitive order, lacking options for sorting by name or type, which complicates navigation in larger deals.
- Document Access: Users are repeatedly prompted to enter their email when accessing documents within the same session, which is frustrating.
- PDF Viewer Limitations: The PDF viewer lacks a zoom-out button and should feature an anchored navigation bar.
- Custom Buttons: Call-to-action buttons should be positioned at the bottom and move with the user while scrolling.
- File Descriptions: A notes field for document uploads would enhance usability, providing context for each file.
Overall, the speaker emphasizes that the data room experience needs significant improvements to better facilitate deal-making and user interaction. They encourage the team to take this feedback seriously to enhance the product.

As a plus sumo-ling who has been collecting TLDs for over 10 years, I was very hesitant at first to opt in for Binder because of tier-5 pricing. But I took a chance, and today I can say:

1. The product is neat
2. The team is extremely fast in execution
3. The people behind the company are honest & extremely trustworthy
4. For critical and time-sensitive blockers, they dont just connect you to their CS, instead you connect directly w/ their CTO.
5. You'll never regret acquiring this tool in your existing digital assets

Looking forward to seeing the updates!

It's elegant in it's simplicity. And it delivers exactly what you'd hope.

The data rooms work perfectly and the signature tracking is what I needed to use. I would like to see fewer restrictions on file types, but this is already a strong product with a great future ahead. Thanks for the lifetime deal!

I've been searching for a simple way to see if and when someone has read or downloaded a document or file I sent. Binder is a simple, cheap and effective solution. It also notifies me by mail when the document is read and keeps an access log.

There are a few minor restrictions: (1) Limited file types, such as no zip or Markdown files (obviously with no page-level statistics), (2) No access to the reader's IP address, and (3) I would like to bind a group to specific authorized email addresses (also to be logged)!

Apart from that (that the authors could easily improve), my experience is extremely positive.

P.S. Adding a viewer for.zip and.md files is nice, but a simpler solution would be to show a generic image for any unsupported file type and let the user download it. In this way you will allow any kind of file. Another important feature, easy to to implement, is displaying the file checksum, such as SHA-256, to ensure document integrity (specially in approval).