Bit Integrations

Product details
Verified Purchaser badge

Verified purchaser

Member since: Apr 2024Deals bought: 4
2 stars
2 stars
Posted: Jun 6, 2024

DropBox Integration Missing Folders - No Reply from Support Team

DropBox Integration Missing Folders - No Reply from Support Team :(

Bit Integrations shows a dropdown list, but only shows a fraction of the folders in our Dropbox. Using a simple dropdown list is not powerful enough because any user could have a plethora of folders in their Drobox.

In our case, your Bit Integrations shows a simple dropdown list with maybe 25% of the total of our DropBox folders, so we are missing 75% percent of our Drobox folders. The result is that we cannot create the integration we need because our necessary folder is not available from your DropDown list.

Canva.com had the same issue, but they quickly fixed by adding a search at the top of their list of DropBox folders.

After several weeks, Bit Integrations still has not fixed this issue, so that leaves our DropBox integration useless.

We have emailed Bit Integrations support many times, but no recent reply from support, and no recent update from Support Team. No recent fix, timeline, or communication on this issue.

Helpful?
Ratings