5.0
Taco ratings
BizReply is highly praised for its time-saving features, AI-generated brand voice, and multi-platform functionality. While some users have expressed concerns about the one-time credit system and the need for more location input, the overall 5-star rating and positive reviews make it a solid buy, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
BizReply, The AI-Powered Game Changer for Social Media Engagement?
In the vast and ever growing ocean of social media, finding the right posts to engage with can feel like an overwhelming challenge. BizReply steps in as a breath of fresh air, offering an AI-driven solution that simplifies this daunting task. Here's an in-depth look at its strengths and areas for improvement.
Some Key Features and Benefits
Effortless Social Media Monitoring
BizReply eliminates the endless scrolling through irrelevant posts by instantly finding relevant social conversations. It ensures you’re always in the loop and ready to engage effectively.
AI-Powered Smart Replies
Crafting thoughtful responses to numerous posts can be time-consuming, but BizReply's AI-generated replies save time and effort. This feature is especially helpful for brands aiming to maintain consistency and professionalism in their interactions.
Cost-Effective Lifetime Deal
Compared to similar tools, which are often overpriced or have failed to sustain themselves in the market, BizReply’s lifetime deal is a great choice. It’s a fantastic option for small businesses and startups looking for an affordable and effective solution.
Support and Responsiveness
One of the best things about BizReply is the personal touch of its creator, Zawwad. He is incredibly polite and has a wonderful attitude, always ready to help. The team is easy to reach, and they handle questions with genuine care, making the overall experience even better.
Brand Promotion Made Easy
The tool excels in helping users find diverse opinions on specific topics and engage with them seamlessly. It creates a golden opportunity for promoting brands while staying relevant in conversations.
Room for Improvement
Limitations in Usage
Some limitations, such as credit caps or project restrictions, can initially feel like drawbacks. However, these are understandable from a business and operational standpoint. The option to delete projects and start again makes this issue much easier to handle.
Scope for Feature Expansion
While the current feature set is robust, adding more customization options or analytics tools could make it even more versatile for advanced users.
BizReply is a promising tool that combines functionality, affordability, and excellent support. While minor limitations exist, The value it provides easily makes up for these concerns. For businesses looking to streamline their social media engagement and elevate their branding efforts, BizReply is undoubtedly worth considering. Whether you're a small business owner, a digital marketer, or a social media enthusiast, BizReply provides the tools you need to engage with your audience like a pro.
Zawwad_Bizreply
Dec 11, 2024Thanks for the detailed review! Glad to have you onboard! 💙
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Verified purchaser
Best Social Media Solution for Brands
BizReply ai is a awesome software. It is very user friendly tools. I love this tools. BizReply offer a 60-day money-back guarantee, it's worth giving it a try. This is very helpful for new user. I personally I want to some improvement as like:
Credit System Limitations:
One-Time Credits: A recurring theme in the reviews is the dissatisfaction with the one-time credit system. Many users find that credits deplete quickly, especially when tracking multiple keywords or engaging with a high volume of posts daily. For instance, some users report consuming a significant number of credits in a short period, leading to concerns about the ongoing cost of additional credits.
Suggested Fix: There’s a demand for a tiered credit system, such as monthly credits for different pricing tiers. This would make the tool more predictable and sustainable for long-term use.
Customization Needs:
AI Model Selection: Users would like the ability to select different AI models for different platforms or even for specific types of posts (e.g., using GPT-4 for detailed responses and Gemini for short social media posts).
Reply Flexibility: Currently, users are required to generate a reply using AI. Some would prefer the option to reply manually without triggering an AI response, which would also prevent unnecessary API calls and credit consumption.
Feature Requests:
Document Uploads: Users have suggested adding a feature that allows uploading documents or articles as context for AI-generated replies. This could significantly improve the relevance of replies, especially for brands that want to share proprietary content or maintain a high level of thought leadership.
Location Input for Mentions: Some users have requested the ability to filter mentions by location (e.g., specific cities or states) to refine social media outreach.
Zawwad_Bizreply
Dec 3, 2024Hi! Thanks a lot for your detailed review and feedback! Noting in to go through them and improvise!
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Verified purchaser
Just what I was looking for! With one catch.... the one time credits mean this isn't really a lifetime deal
UPDATE - THE CATCH: After playing around with the tool for ~30 mins I have consumed 3000 credits. If the platform consumes this each day (the default setting seems to be to run automatically once each day) this gives me 150 days before my 450000 credits are up. After which I'd need to pay $5 per 2000 credits e.g. $7.50 per day to keep the tool ticking. Worth noting that while I have maxed out my 100 keywords I also have the tool set to the minimum number of results (20) per query.
In practice I will probably keep the automatic scanning switched off and halve the keywords I am traking and run the tool manually, so this deal should last me a year. THAT SAID: Whether I keep the tool or refund will probably be dependant on whether the cost of additional credits is reduced as IMO $5 for 2000 is too expensive off the back of a "lifetime deal". Hopefully as the product is tested against us as Beta users BizReply might decide to adjust the terms to suit actual usage patterns ;)
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Refunded another product on Appsumo and upgraded myself to Tier 3.
Simple yet very thoughtfully designed:
‣ Post feed for keywords covers every platform I need
‣ Option to navigate to the source post, or reply directly from the BizReply feed is super handy
‣ Being able to specify "negative keywords" significantly improves relevance of posts on my feed
‣ Ability to customise the prompt used to generate responses to posts from each platform is also fab, to tune the output to my tone/voice/style/approach
‣ Love that it doesn't automatically reply with AI, after generating the post I can edit before posting
‣ Decent range of AI models
Feedback:
‣ Currently we seem to need to click "generate reply" to reply to a post e.g. it is compulsory to generate content with AI. Would love the ability to just click "reply" for when I don't need AI / want to write from scratch, so I'm not paying for the API call for no reason.
‣ I'd also like to be able to specify a different AI model per social media platform, or even choose which model to use for each reply. E.g. I might use gpt-4o for most things, but Gemini for longer reddit posts.
Moonshot feature request:
‣ Would be "ten tacos" if we could upload documents as context for the replies. e.g. I could upload articles I have written / content from my courses, to generate replies that include my own unique thought leadership.
‣ Even if this were capped at say 100 documents, or you required people to copy text into an internal knowledgebase rather than storing documents, this would take the product to another level
Zawwad_Bizreply
Nov 30, 2024Hi! First, we want to thank you for the fantastic review and the amazing feedback! This truly means a lot to us, sharing it with the whole team!
We are noting in all the feedback, the document uploading is already something we will start R&D on soon. The ability to manually write can actually be quite helpful now that we see it! The mentions we bring in are actually highly filtered, but we...
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Verified purchaser
Needs one thing added to be a Gem!
The only thing this needs to be added is more input for location. Like a state and a city.
Zawwad_Bizreply
Nov 29, 2024Hi! Thanks a lot for your review and feedback! Noting in!
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Verified purchaser
A hidden gem for all social media marketers!
I am a freelance social media marketer and I manage multiple social media pages for various clients. BizReply is a hidden gem here on Appsumo that I am truly impressed with. I have been looking for a good tool to track keywords for myself and my clients for a while now. By engaging quickly, I can significantly boost my online visibility as well as that of my clients across multiple social platforms simultaneously. From LinkedIn to Facebook and more. All in just a few steps. The replay generator is also fantastic. I can even use the API key from my Straico account. I already notice that I am getting more visitors to my social media channels. Lastly, but certainly not least: my compliments to the support team. They respond quickly and kindly, which is quite rare these days among many tools offering a Lifetime Deal. This tool has a lot of potential, and I am already looking forward to improvements, updates, new features, and more! I sincerely hope this tool continues to grow and wish the small team all the best!
Zawwad_Bizreply
Nov 27, 2024Thanks a lot Marc for the kind words, we're glad Bizreply is making such an impact on your business! This motivates us to work even harder!
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