Hi there,

Thank you for your feedback and for taking the time to express your concerns about Branalyzer. Your insights are invaluable to us, as they help shape the future of our platform. Allow me to address your points in detail and provide some context on where we are as a product and company.

Authentic Reviews and Our Commitment to Listening
First, let me assure you that all reviews about Branalyzer are authentic, including yours. Like you, we welcome both praise and criticism because we know that growth comes from being open to all kinds of feedback. We’ve worked hard to build a community of over 10,000 active and satisfied users, whose continuous support drives us to keep innovating.

While we embrace constructive criticism, we always hope it’s fair and proportional. Reading your review, it saddens us to see that the focus was exclusively on what didn’t meet your expectations. We understand and respect that we might not be the perfect solution for everyone, but it would have been encouraging to see acknowledgment of the many aspects of Branalyzer that do work effectively.

Challenges of Innovation and Integrating Cutting-Edge Technology
At Branalyzer, we are committed to innovation, but we’re also realistic about the challenges that come with it. Balancing hundreds of integrated technologies while staying on the cutting edge of SEO and AI is no easy feat. We know Branalyzer isn’t perfect—and it may never be—but this is the price of constantly evolving to meet industry standards and user needs.

That being said, it disappoints us that you didn’t highlight the strengths of Branalyzer, such as the Chrome extension, which is widely loved, or our tools for analyzing brands and domains. These features are used daily by thousands of users and have proven their reliability over time. Your feedback is a reminder that we need to communicate their value more effectively.

Why We’re Asking for Feedback
We’ve been listening to our users closely and are actively making changes. For instance, we recently conducted an in-depth analysis of how users interact with the various modules in Branalyzer. Based on this, we’ve decided to phase out underutilized modules and focus on enhancing those that provide the most value.

This includes a complete overhaul of the Brand Reports module, one of our most-used features. The new version will incorporate Generative AI, allowing users to create fully customizable reports in a conversational format. Imagine asking Branalyzer to tailor a report based on your specific needs, and receiving it instantly—a level of customization that traditional tools can’t offer.

What We’re Working On
We’re also introducing Search Analysis, inspired by tools like Perplexity, but with added functionality to analyze the domains of citations directly. Our aim is to provide not just information but actionable insights that are deeply relevant to SEO professionals like yourself.

To achieve this, we’ve invested heavily in mastering new technologies. Over the past few months, we’ve developed and offered platforms like Prompas.com and Neboki.com to Branalyzer users for free, giving us a testing ground for integrating Generative AI into our ecosystem. These tools have helped us learn and grow, and they’ll play a vital role in the new Branalyzer.

A Changing Landscape
Marketing, SEO, and SEM are all undergoing rapid changes with the rise of Generative AI. We’re committed to helping our users navigate this shift. Whether it’s through tools like Branalyzer, Prompas, or Neboki, we want to be your partner in adapting to these transformations.

We also want to hear from you. If you have ideas for how Generative AI could enhance Branalyzer, or if there are specific features you’d like to see, please let us know. You can share your thoughts on our roadmap page.

Reviews and Constructive Criticism
Finally, I want to emphasize that we value all feedback, but we hope it’s constructive. We know Branalyzer isn’t flawless, and we’re working every day to improve. However, it’s disheartening when users focus solely on shortcomings without recognizing the aspects that work well. Your perspective is valuable, but we believe in balance—highlighting both strengths and weaknesses leads to more productive conversations.

If Branalyzer truly doesn’t meet your needs, we completely understand if you decide to return your codes. While we’d regret losing you as a customer, we respect your decision and hope you find a solution that aligns better with your expectations.

Moving Forward
Despite the challenges, we remain committed to making Branalyzer better. Your feedback is a crucial part of this journey, and we hope you’ll continue to share your thoughts with us. Whether it’s through feature suggestions, constructive criticism, or simply letting us know what’s working, your input helps us grow.

We’re grateful for your support and look forward to building a better product together.

Matt