My use case is as follows: I have an e-commerce store, and I might connect my store with Camelo via API, either directly with Shopify or Webflow through Pabbly. When a customer submits a question or inquiry, it would trigger an event that creates a task in Camelo. A store admin could then assign the task to an employee, manage and monitor its progress, and eventually close the ticket.
Q: Does this platform Allow for the workers chose their own shifts to work?
Lets say I have a number of consultants. I want them to tell me on the calendar when they can work and cover a shift, I want to be able to have an open calendar and the consultants will fill in their availability.
A: Hello! Our platform allows employees to set their preferred working times and mark their unavailable hours. This information is conveniently displayed in the scheduler, giving you a clear overview of your team's availability in one place.
Please let us know if you have any further questions. Thank you!
You talk about Employees, Users, and Teams. If I purchase Tier 1 which gives me 5 Users, how many employees can I schedule and how many Teams can I create?
In Camelo, a "user" or "member" refers to any individual within a workspace, including the owner, who is counted as one member. If you purchase Tier 1, it will give you 5 members. It means you can schedule 5 employees with unlimited teams.
Please let us know if you have any other questions.
Q: Task Management Feature Inquiry
Hi Camelo Team,
Does Camelo have a task management feature?
My use case is as follows: I have an e-commerce store, and I might connect my store with Camelo via API, either directly with Shopify or Webflow through Pabbly. When a customer submits a question or inquiry, it would trigger an event that creates a task in Camelo. A store admin could then assign the task to an employee, manage and monitor its progress, and eventually close the ticket.
Looking forward to your response.
Best,
CameloHQ
Jan 30, 2025A: Thanks for reaching out!
Yes, you can achieve this either through our open API or via Pabbly. You can find our API documentation https://docs.camelohq.com/.
We're currently working on the Pabbly integration, and I'll update you as soon as it's ready.
Let me know if you have any further questions. Thanks!
Share Camelo
Q: API Documantaion
Hi is there any API support?
CameloHQ
Jan 30, 2025A: Hi there,
You can access our API docs here https://docs.camelohq.com/.
Please let us know if you have any further questions. Thank you!
Share Camelo
Q: Does this platform Allow for the workers chose their own shifts to work?
Lets say I have a number of consultants. I want them to tell me on the calendar when they can work and cover a shift, I want to be able to have an open calendar and the consultants will fill in their availability.
CameloHQ
Jan 26, 2025A: Hello! Our platform allows employees to set their preferred working times and mark their unavailable hours. This information is conveniently displayed in the scheduler, giving you a clear overview of your team's availability in one place.
Please let us know if you have any further questions. Thank you!
Share Camelo
Q: Integration
Dear Camelo,
I would like to have one question, is that current your system support from integration with Pabbly for automation workflow?
Best regards,
CameloHQ
Jan 22, 2025A: Hello,
Pabbly and Zapier integrations are already in our roadmap. Could you please send an email to hello@camelohq.com to tell us more about your use case?
Thank you,
Share Camelo
Q: How many employees can I schedule?
You talk about Employees, Users, and Teams. If I purchase Tier 1 which gives me 5 Users, how many employees can I schedule and how many Teams can I create?
CameloHQ
Edited Jan 13, 2025A: Hello,
In Camelo, a "user" or "member" refers to any individual within a workspace, including the owner, who is counted as one member. If you purchase Tier 1, it will give you 5 members. It means you can schedule 5 employees with unlimited teams.
Please let us know if you have any other questions.
Thank you,
Share Camelo
So... Users aren't just Admins or Managers, Users are Employees too?
Yes, it is correct
Hello,
You replied to the OP: "If you purchase Tier 5, it will give you 5 members. It means you can schedule 5 employees with unlimited teams."
But there is no Tier 5 (only 4), I think you meant to give an example with Tier 1.
Yes, you're correct. Answer updated. Thank you!