Hello,
Im planning to have different agents/seats and have some questions:
1: Can all users/agents see all conversations from all websites where Charla is installed? Or can I make restrictions to this?
2: Can I make some restrictions to ensure conversations are not deleted ect.?
3: In your roadmap I see you plan to give the option to book a meeting from the chat/conversation - Will this work with Calendly?
4: For the notifications via app: Will I get notifications from all websites and easely see what wbsite the customer are comming/writing from?
5: I can control when the chat widget is visible at each website, correct?
6: Do you plan to integrate video replies?

Best regards
Judith