Q: Can i use it as a Manychat substitution?
Hi, I want to use it like manychat to start automations on a specific word in a comment.
Can I do that?
And if I want to promote a shopify product. Can I send them to shopify on the automation?
Thank you
Vignesh_ChatMaxima
Apr 11, 2025A: Thanks for reaching out and for your interest in ChatMaxima! Great questions.
Regarding using us like Manychat specifically for triggering automations based on words in comments on Instagram or Facebook posts – that particular feature (comment-to-message automation) is something we're actively working on and it's firmly on our roadmap! We know how powerful it is.
Currently, ChatMaxima excels at automations within Instagram Direct Messages and Facebook Messenger. So, if someone messages your page or Instagram directly, you can absolutely trigger flows, segment users, etc., much like you might in Manychat for DMs/Messenger.
And to your second question: Yes, absolutely! Within the automations you build for Messenger and Instagram DMs, you can definitely include buttons or links that send users directly to your Shopify products or store. That's a perfect use case for driving sales!
So, while we don't have the comment trigger yet, we handle the DM/Messenger automation side robustly, including linking out to Shopify.
Hope this helps clarify! Let me know if any other questions pop up.
estankeiroPLUSDo you have an estimated time of arrival for the comment to message feature?
We are expecting to launch this by next quarter.
estankeiroPLUSAnother question. Can I have the bot sending information to Meta pixel in specific phases of the chat. If they show interest in the product, send to create a segmented audience. Or if they give an email, create a lead event.
Yes, you can add meta pixel in the widget settings, which can be used to create segmented audience.