Thanks for sharing your honest feedback about your experience last year during our initial launch. I appreciate you noting the potential and features you saw in ChatMaxima.

I'm genuinely sorry that stability issues and, particularly, the support you received at that time didn't meet your expectations and led to your return. That's certainly not the experience we want for any user.

Hearing feedback like yours was crucial. Since that period, we've put a massive focus on improving both platform stability and our support responsiveness. As I've mentioned elsewhere here, customer support is definitely our priority. We've invested heavily in ensuring we're providing faster and more helpful solutions now.

Your advice for potential new users is actually spot on – we encourage everyone to ask questions, test thoroughly, and engage with our support. We're confident you'll find a much-improved experience today.

Thanks again for your candid feedback – it truly helps us grow.