ChatScribe Pro Reviews

I haven't had the opportunity to use it very often, so I am still getting to better know the application. It works quite well, but in my case it needs supervision and editing, as sometimes it skips some sentences and/or dialogue without indicating, for example, "here there is a part missing because the recording wasn't clear or loud enough". This is a little annoying, as it forces me to listen again to the whole recording in order to check whether the important parts have been transcribed. Which makes the job potentially longer than taking notes and writing a recap "the old way". Once corrected this, the application could be really useful and help saving a lot of time

Im mostly here for the doc chat feature which I love and need but I found out it does all these other things I can use from time to time. Its a very convenient tool for busy office workers in general.

Good idea, but the implementation leaves a lot to be desired.
The first month and a week passed from the date of purchase, but the limits were not updated. Contacting support helped and the limits were updated.
The second month of using the service has passed and the limits have not been updated again.
I sent a request to the support service twice with an interval of 3 days. However, the support service did not reply.
After 2 weeks after the update deadline, the limits still have not been updated.
This does not give the impression of stability and reliability. It looks like money spent for nothing.

ChatScribe Pro è un ottimo programma che offre un valore significativo. Apprezzo molto la sua funzionalità attuale, ma sarebbe fantastico se potesse essere implementata un'integrazione con l'AI per interagire con i risultati. Nonostante questo, il programma attuale è davvero prezioso e utile. Consiglio vivamente ChatScribe Pro per la sua efficacia e facilità d'uso!

The UI and UX leave much to be desired, but the features are good and the AI generations for posts etc are good. I haven't tried Doc Chat yet, but that's not why I got this tool. I got it for transcription of audio to text and I use Afforai for research (doc chat).

I should start with the good... transcriptions seem to be accurate for audio lectures or audio books in English. Speaker recognition is hit or miss, but usually accurate. Also, it doesn't seem to matter how fast the speaker talks. As long as they enunciate well the transcript is accurate. I have not tried giving it a bad piece of content with a poor public speaker yet, and I probably won't need to. I did try speeding up audio playback to various speeds to see how far I could push the software. Transcripts DO change based on speed of playback in terms of where it puts paragraph breaks. However, it seems to be equally accurate at 1x speed all the way up to 1.5x speed. 2x speed does not work.

So, if you really need to load a lot of minutes to transcribe in a month, you can pretty safely render audio at 1.5x speed for most speakers and save some credits. That's nice to see for large projects that could eat up a lot of credits.

The "Bad":

If you go into a transcript and then back to the list of transcripts the software freezes up and tends to lose connection to the server.

Transcription times are not consistent. Some are very fast regardless of length, and others take hours even if they are short. My guess is a lack of adequate server resources for the current demand.

I have yet to find a log out button.

I'm not really sure why there are more than one button to get to your plan details in the side nav. There's a button that tells you what plan you're on that takes you to the "My Plan" page and theres a nav link to the "My Plan" page. I feel like that should all be under settings and not clutter the side nav with it.

There's a "Dashboard" button on the side nav that is also redundant. Displays plan info (again) and has a button to add AppSumo codes that takes you to the "My Plan" page.

Help and Support section is just a few FAQs and links to email support. No KB or anything like that.

Settings is just a place to change your name or password; can't change login email or any default parameters of the tool. It would be nice to see a way set default parameters for the tool or create templates to use for various types of uploads.

Often times the "My Transcription" page says that I don't have any files transcribed and requires several reloads of the page before anything shows up.