Closely Questions

Showing 1 - 20 of 500 questions

Q: If I just want to export Sales Navigator lists, how many can I do per day?

After setting up my filters in Sales Navigator, how many max-exports of 2500 can I run per day?

asakhaiPLUSFeb 19, 2025
See detail
Share
Helpful?

Q: Code not working

Hello,

I purchased 2 codes but i am getting only 2050 credits instead of 4000 and no seats instead of 1. When i log in to closely, it says upgrade to use a seat when i have already purchased a seat in plan 2.

Can you resolve this asap?

Thanks

sumolingo99Feb 5, 2025
See detail
Founder Team
AlexC_Closely

AlexC_Closely

Feb 5, 2025

A: Hi there!
Please, contact our support team via chat in the product or let me know your email - I will ask them to get back to you asap.

Share
Helpful?

Q: Who can I contact for Lisence issues - No one seems to get back to my 4th email written?

I have send 4 Emails with a lisence issue, I am experiencing, I bought 2 * tier for 4K so (8k credits in Total each and my account shows 4K, I need to have the additional tiers show up on my Account. Please can someone get back to me ASAP thank you.

riaan.kleynhansPLUSJan 28, 2025
See detail
Founder Team
AlexC_Closely

AlexC_Closely

Jan 28, 2025

A: Hi there!
Please contact our support team via chat in the product or let me know what your email address is - I will look into it personally. Thanks!

Share
Helpful?

Q: Hi will this come back for sale?

Hi i would like to purchase this if possible.

100824053156375906207Jan 19, 2025
See detail
Founder Team
AlexC_Closely

AlexC_Closely

Jan 28, 2025

A: Hi there!
We will be back for sale some time this year, however I don't know exact dates yet.

Share
Helpful?

Q: Getting restricted from LinkedIn

Hey Alex,
I'm using closely campaign as per the guidelines and within the LinkedIn recommended 20 requests per day, still I'm getting restricted & thrown out as LinkedIn is detecting automation.
Is there any way forward?

WisdomWhiskyDec 19, 2024
See detail
Founder Team
AlexC_Closely

AlexC_Closely

Dec 19, 2024

A: Hi there!
We monitor all changes in LinkedIn and recommend that our users follow certain suggestions, which you can find here: https://help.closelyhq.com/en/articles/8363884-safeguard-your-linkedin-account.
If your account got restricted, please contact our support team. They will help you find out what the reasons might be and how to avoid this from happening in the future.

Share
Helpful?