Very Dangerous - You cannot backup your sites
We haven't been able to backup our sites or databases for almost a month, since we bought this product. Clicking on "enable backups" in any site will produce an "Internal server error" notification.
We have opened an urgent ticket and been waiting for a solution for a week, with replies saying "should be fixed now, please try" - but it is still broken.
Will request a refund if this isn't solved soon, as you cannot operate a business (or your client's businesses) without backups.
Aswin_Mohanan
Sep 18, 2024I noticed that our techs are already solved and there was no intention from your end on this to try whether you are able to do this or not.
I saw 24 24-hour delay in getting a response from your end even though our staff gave you an update for the ticket in minutes. We are already on this issue and solving this and as soon as this is resolved, we will update in the ticket.