Tldr: Don't buy
Short version:
-You can't change your email without emailing support
-Files over 0.4mb start getting stuck at 100%
-AI summary is limited and uses it's own summary instead of data provided (doesn't provide an option to use data provided)
-Other AI are significantly faster for summaries (instead of 20+ min for 0.5mb others take 30seconds)
-Unable to drag and drop documents
*In response:
1) This is the first account out of hundreds of online accounts where I have had to contact support before being able to change my email. Also, 2FA is more secure and faster than having to wait for a human to look everything over and manually update it.
2) I tested not just a single document but over 10 documents with various degrees of size (from 2.8gb all the way to 0.4mb). I didn't just arbitrarily pick a number and go with it. It was also tested on multiple devices on different networks and they all showed the same issues.
3) My experience showed that it did not use the context of the document itself but instead favored a generic AI summary. Disagree if you'd like, but that's my experience.
4) To be clear, the summarize I am talking about isn't the AI summary but the initial creation and summarization of the nodes. The point where it gets to 100% and then sits there for 20+ minutes across different devices and networks.
5) Drag and drop is a convenience feature just like being able to change the email associated with the login. I didn't dock a product just for a lack of a single feature, it was the culmination of of 5 different things.
Tldr; To me it's not worth the money and doesn't hold up for speed, AI context, file size, or ease of use. It's great that creator is actively reading these and engaging the feedback but it still gets 1 star.
Gabriel__Cmaps
Dec 7, 2024We appreciate all feedback, but it’s important to ensure reviews are both accurate and fair. Let us clarify the points you raised:
1. Email Change Requires Support Contact
The email is tied to the LTD license for security and account integrity. This is standard practice for many platforms. Changing the linked email simply requires contacting support, and we respond promptly to such requests. We don’t see how this process warrants a negative review.
2. File Upload Issues (Files Over 0.4MB Stuck at 100%)
Nodeland supports files significantly larger than that. If you experienced an issue, it was likely an isolated case or a technical bug. Blanket claims like this without providing details make it difficult for us to investigate and resolve the matter. We would appreciate if you could share details so we can address it properly.
3. AI Summary Behavior
Our AI processes the document content you upload. If there was an issue with a specific file or summary, we need more context to understand and address it.
4. Speed of Summarization
Summarization times are typically fast and efficient. If it took 20+ minutes for a 0.5MB file, something unusual occurred. This is not the standard experience, and again, providing details would help us pinpoint the problem. Comparing this isolated case to other AI tools without context doesn’t give an accurate picture of our platform’s performance.
5. Drag-and-Drop Upload
While drag-and-drop is a convenience feature, it doesn’t limit the core functionality of the platform. We’re already planning to implement this based on user feedback. However, docking an entire platform to a 1/5 rating over a feature like this seems disproportionate.