I just checked my site and important features have stopped working: Linking to internal/external sources is broken! I checked on a handful of other sites which are advertised as use cases on contactbutton.com, same issue. While internal apps and integrations work (whatsapp, tidycal, tel-link), all direct links to internal or external sources are not working. It seems to be on your own site too, as links to your own support are broken too. Any ETA on a fix?
A: Hello, yes, unfortunately we pushed a feature change that broke the url app. It has now been fixed and we know how to prevent it in the future. If anything like this happens in the future, using our Contact Form or emailing us at support@contactbutton.com would be the best as I don't get email notifications from Appsumo when a question is submitted. Sorry for the inconvenience. - Pete
Just checking how the data here is stored for leads in ContactButton. Can you shed some light on where /how it is stored especially for users in the EU?
A: Hi Devereaux, we currently have everything hosted on servers located in the EU. In the future, we'll likely allow new users to choose where they want data stored, but we'll never moving existing data out.
We do not use cookies for/in the actual button itself.
The only user data we currently capture and store is what is submitted via our Contact Form & Newsletter app and there are checkbox...
If I stack 5 codes and purchase the unlimited websites options, with the intent on using these on my client websites if needed - are my clients able to log in and adjust their own button with a separate login, or does it all go through my account?
Would REALLY love to see some sort of option for this! Thanks!
A: Yes, we recently added the ability to invite users to workspaces to do exactly this. You can invite people via the Team link found in the bottom navigation menu.
The only thing to keep in mind is that the feature doesn't work for inviting existing users (yet).
I am curious about the data collected by a form. Is there an option in the back end to export the form data that is collected for each submission? I want people to be able to request a call back and choose a date within the form (date picker) - and then in the backend view the entries and export them out (CSV).
A: This is all coming in March. Today, you can send form submissions to a service like Zapier by adding a Webhook URL in the form setup screen. Exports aren't available via the dashboard, yet.
Q: Deliverable PDF Attachment?
Can I leave a PDF to be downloaded for the lead?
productpete
Mar 4, 2025A: It's on the roadmap, but not yet, unfortunately.
You can link to a pdf that can be viewed inside the button already, but no way to gate it yet
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Q: Is Contact Button broken?
I just checked my site and important features have stopped working: Linking to internal/external sources is broken!
I checked on a handful of other sites which are advertised as use cases on contactbutton.com, same issue. While internal apps and integrations work (whatsapp, tidycal, tel-link), all direct links to internal or external sources are not working. It seems to be on your own site too, as links to your own support are broken too.
Any ETA on a fix?
productpete
Mar 1, 2025A: Hello, yes, unfortunately we pushed a feature change that broke the url app. It has now been fixed and we know how to prevent it in the future. If anything like this happens in the future, using our Contact Form or emailing us at support@contactbutton.com would be the best as I don't get email notifications from Appsumo when a question is submitted. Sorry for the inconvenience. - Pete
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Q: GDPR Compliance
Just checking how the data here is stored for leads in ContactButton. Can you shed some light on where /how it is stored especially for users in the EU?
Thank you
-Devereaux
productpete
Feb 22, 2025A: Hi Devereaux, we currently have everything hosted on servers located in the EU. In the future, we'll likely allow new users to choose where they want data stored, but we'll never moving existing data out.
We do not use cookies for/in the actual button itself.
The only user data we currently capture and store is what is submitted via our Contact Form & Newsletter app and there are checkbox...
Share Contact Button
Q: Unlimited Websites / Users
If I stack 5 codes and purchase the unlimited websites options, with the intent on using these on my client websites if needed - are my clients able to log in and adjust their own button with a separate login, or does it all go through my account?
Would REALLY love to see some sort of option for this! Thanks!
productpete
Feb 19, 2025A: Yes, we recently added the ability to invite users to workspaces to do exactly this. You can invite people via the Team link found in the bottom navigation menu.
The only thing to keep in mind is that the feature doesn't work for inviting existing users (yet).
Share Contact Button
Q: From Data / Backend Export
I am curious about the data collected by a form. Is there an option in the back end to export the form data that is collected for each submission? I want people to be able to request a call back and choose a date within the form (date picker) - and then in the backend view the entries and export them out (CSV).
Can this do that?
productpete
Feb 19, 2025A: This is all coming in March. Today, you can send form submissions to a service like Zapier by adding a Webhook URL in the form setup screen. Exports aren't available via the dashboard, yet.
Share Contact Button