Overall great product but...

Es brauch noch einiges an Entwicklung.

Group

Software

Customer experience

Sub category

Feedback management

Product tag

Best for

Customer support

Product designers

Product managers

Alternative to

Canny

Operating system

Browser-based

Features

GDPR-compliant

White label

CNAME

Allows Existing Accounts

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade between 5 license tiers while the deal is available

Ability to downgrade between 5 license tiers within 60 days of purchase

Only for new Crumble users who do not have existing accounts

Future AI model updates may require an additional charge

Crumble Terms & Conditions

G2 reviews

Capterra reviews

Roadmap

First post from founder

Company and product FAQs

<h4 class=""><b>Crumble is an AI-powered platform that helps you collect, analyze, and prioritize customer feedback to fuel smarter product decisions.</b></h4>

<p><div class="story-inline-video"><iframe
  id="crumble-vid-copy-1"
  width="560"
  height="315"
  src="https://www.youtube.com/embed/FdqBaHw1O-Y?si=o5ZlNBUblbGBhjio&amp;rel=0"
  srcdoc="<style>*{padding:0;margin:0;overflow:hidden}html,body{height:100%}img,span{position:absolute;width:100%;top:0;bottom:0;margin:auto}span{height:1.5em;text-align:center;font:48px/1.5 sans-serif;color:white;text-shadow:0 0 0.5em black}</style><a href=https://www.youtube.com/embed/FdqBaHw1O-Y?rel=0&autoplay=1 onclick=&quot;window.parent.postMessage('embed_slug:crumble-vid-copy-1','*')&quot;><img src=https://img.youtube.com/vi/FdqBaHw1O-Y/hqdefault.jpg ><span>▶</span></a>"
  frameborder="0"
  allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture"
  allowfullscreen
  loadonscroll
></iframe></div></p>

<h4 class=""><b>Prioritize feedback with AI</b></h4>

<p>Cut through the clutter of customer feedback! Crumble’s AI makes it easy to<b> rank and prioritize insights based on your unique goals</b>.</p>


<ul><li><b>Choose your prioritization criteria</b> by assigning weights according to your strategic priorities, number of votes, and more</li><li><b>Assess customer feedback regularly</b>—whether that’s daily, weekly, monthly, or just once—to manage your AI usage</li></ul>
<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-1_uuid_26600160-ee97-4de0-bd2f-67c3660af112.png?optimizer=gif"
          alt="AI prioritization"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-1_uuid_26600160-ee97-4de0-bd2f-67c3660af112.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-1_uuid_26600160-ee97-4de0-bd2f-67c3660af112.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-1_uuid_26600160-ee97-4de0-bd2f-67c3660af112.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>


<h5 class="" style="text-align: center; "><i>Let the AI analyze and prioritize customer feedback based on your chosen criteria.</i></h5><h4 class=""><b>Collect user feedback</b></h4>

<p>This platform lets you<b> gather customer feedback through different channels</b>, giving users the flexibility to submit their ideas.</p>


<ul><li><b>Create a dedicated board </b>where customers can submit their challenges and tips</li><li><b>Embed a site widget</b> to let users share their thoughts from anywhere on your website</li></ul>
<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-2_uuid_c9b82951-c4e8-42df-98ec-94ccf234055c.png?optimizer=gif"
          alt="Feedback collection"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-2_uuid_c9b82951-c4e8-42df-98ec-94ccf234055c.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-2_uuid_c9b82951-c4e8-42df-98ec-94ccf234055c.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-2_uuid_c9b82951-c4e8-42df-98ec-94ccf234055c.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>


<h5 class="" style="text-align: center; "><i>Collect customer feedback using a dedicated board or Crumble's site widget.</i></h5><h4 class=""><b>Brand your feedback portal</b></h4>

<p>Best of all, you can <b>customize the feedback board with your branding</b> so it's better integrated with the rest of your website.</p>



<ul><li><b>Add your own logo and colors</b> in just a few clicks</li><li><b>Set up a custom domain and email address</b> to make the feedback board feel like an in-house feature</li></ul>
<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-3_uuid_52da4590-f9bf-49bc-b45e-576a8b999b1a.png?optimizer=gif"
          alt="Branded boards"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-3_uuid_52da4590-f9bf-49bc-b45e-576a8b999b1a.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-3_uuid_52da4590-f9bf-49bc-b45e-576a8b999b1a.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-3_uuid_52da4590-f9bf-49bc-b45e-576a8b999b1a.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>


<h5 class="" style="text-align: center; "><i>Customize the feedback board with your branding and domain, blending in perfectly with your website.</i></h5><h4 class=""><b>Feedback boards for every workflow</b></h4>

<p>From there, you’ll be able to <b>organize your feedback like a pro</b> with customizable boards tailored to each of your workflows.</p>


<ul><li><b>Set up private boards for internal collaboration</b>, away from the eyes of your users</li><li><b>Create custom statuses to track tasks</b> across different stages until completion</li></ul>
<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-4_uuid_95310883-f594-4a3a-98cb-7f0dc69f9954.png?optimizer=gif"
          alt="Workflow customization"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-4_uuid_95310883-f594-4a3a-98cb-7f0dc69f9954.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-4_uuid_95310883-f594-4a3a-98cb-7f0dc69f9954.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/crumble-4_uuid_95310883-f594-4a3a-98cb-7f0dc69f9954.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>


<h5 class="" style="text-align: center; "><i>Easily set up your feedback board to fit your workflow’s unique requirements.</i></h5><p>Using the power of AI, Crumble lets you collect, analyze, and prioritize feedback to fuel smarter product decisions.</p>

<p>Do more with customer feedback.</p>

<p><b>Get lifetime access to Crumble today!</b></p>

Collect, manage, and prioritize customer feedback with this AI-powered platform

Crumble Reviews

3.5

Taco ratings

Share Crumble

Share Crumble