CryptoHero Reviews

3.5

3.57 stars
3.57 stars
14

Taco ratings

8
1
0
1
4
AskSumo

Customers appreciate CryptoHero for its intuitive software, easy Binance API connection, and responsive support team. Some users noted limitations in strategy options and missing crypto pairs. Despite this, the majority of feedback is positive, making CryptoHero a solid buy for those looking to automate their crypto trading. With a 3.5 overall rating and a 60-day money-back guarantee, it's worth giving CryptoHero a try.

AI-powered summary of customer reviews
Showing 1 - 14 of 14 reviews
excelexcelPLUS
Verified Purchaser badge

Verified purchaser

Member since: Sep 2021Deals bought: 139
2 stars
2 stars
Posted: Feb 17, 2025

Very limited trading bot solution

I bought the highest tier but still unable to use their free strategy for more than 2 crypto pairs or in more than 2 bots. You can use each bot for only one crypto. While the highest tier is supposed to allow you to create unlimited bots, you can use their free strategy only on two bots max and will need to rent more strategies to trade more cryptos. That's not good. On top of this, it's missing a lot of crypto pairs in their list. Finally I didnt see an option to use my own tradingview indicators. I spent way more money on this product than for the Anny.trade LTD when it came out, but anny.trade is way way better. You cant make money with their service. it's gadget. Hope they can improve overtime.

Founder Team
Chris_CryptoHero

Chris_CryptoHero

Feb 18, 2025

Hi there, thank you for your feedback and review. We originally adopted the 2-bot per strategy policy in order to create a higher royalty flow to our strategy creators. If we are to allow unlimited bots to be created from a single strategy, it will greatly disincentivize our strategy's creators.

For missing crypto pairs, you can simply email us and we will add them to the exchange.

In...

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Dec 2022Deals bought: 55
5 stars
5 stars
Edited Feb 17, 2025

Very good support team & easy to use service

For a long time, I wanted to start crypto trading, and CryptoHero is exactly what I was looking for. It's easy and fast to use the ready-made strategies created by experienced traders, which saves a lot of time from trying to figure it out yourself. You set a bot on a chosen strategy and it does the work for you. I'm very happy with my Tier 2 purchase including the free Sigma Series Alpha strategy. The support team replies to queries quickly, which is crucial for me and makes me feel taken care of on their platform. I'm giving 5 tacos & love for my experience with CryptoHero. 🌮💛🌮💛🌮💛🌮💛🌮💛

Founder Team
Chris_CryptoHero

Chris_CryptoHero

Feb 18, 2025

Hi there! Thank you for your kind review! We are glad that you love the Sigma Series Alpha strategy! Thank you for using CryptoHero.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Nov 2024Deals bought: 14
1 stars
1 stars
Posted: Feb 12, 2025

Not Usable – Too Many Errors

Dear CryptoHero Team,

I would like to express my dissatisfaction with the CryptoHero tool as I have encountered several issues that make it difficult to use effectively:

Trading in Trend Direction: It is not possible to trade in the trend direction as originally intended. The bot does not seem to recognize or follow market trends, making it unsuitable for trend-based trading strategies.

Unhelpful Support: The support team did not address my issue in detail. Instead, I was told that the MACD indicator had been adjusted. However, when I tested it again, the same problem with 0 trades occurred, indicating that the issue remains unresolved.

Timeout Errors during Backtest: I am frequently encountering "Timeout" errors when attempting to run backtests, particularly with data for 60 and 180 days. This makes it impossible to evaluate the bot's performance over a longer period accurately.

Missing Stop Loss on "High Five" Bot: The "High Five" bot that I purchased does not have a stop loss. As a result, my paper trade has been stuck in a losing position for three weeks without any protection or automatic exit strategy.

Overall, I am not satisfied with the tool, and these issues are making it very frustrating to use.

Founder Team
Chris_CryptoHero

Chris_CryptoHero

Feb 13, 2025

hi there, our team has replied to you and the reason for why the backtest did not generate a result. Regarding the High Five bot, our marketing team has already removed it from the Marketplace. Please reach out to our team for a refund for the High Five bot rental.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Jul 2019Deals bought: 40
1 stars
1 stars
Edited Feb 12, 2025

Disappointing

I purchased with the intent to get into Crypto Trading... looking for a system / bot that wins more than loses, automatically.

While there are a number of bots in their marketplace, they have to be rented and do not come with the product. The product comes with ONE premade bot, Supposedly award winning.
I did not see an explanation of what the bot does, how to best utilize it, etc....

I love the idea of paper trading. Unfortunately the program only allows 2 active paper trading bots. I created and activated the 2 bots with 2 different crypto. Confusing on if they did anything. I traded $200 each. after a few weeks I was up $4, and that would have been before fees etc....

Unlimited paper bots would have helped to learn. 2 did nothing to impress.

I ultimately refunded my Tier 2 purchase.
I really wanted to be blown away, and it be a hero.
Sadly that was not the case.

Founder Team
Chris_CryptoHero

Chris_CryptoHero

Feb 13, 2025

Thank you for your review. It was constructive and helpful. Our Marketplace strategy only allows a max of 2 bots to be created from it. I understand this to be a limitation but the reason is because we wanted the strategy creator to get an upside as well from users who rent the strategy. That been said, we will review this policy and hopefully, increase the number of bots in the future.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Sep 2011Deals bought: 132
5 stars
5 stars
Posted: Feb 11, 2025

Very good support

I've got my T2 account and using their best bot for free! support is very responsive and patient.

Founder Team
Chris_CryptoHero

Chris_CryptoHero

Feb 11, 2025

Thank you for your kind review! We are glad that you love our Sigma Series Alpha strategy! Thank you for using CryptoHero!

Helpful?
Share