3.6
Taco ratings
Customers appreciate CryptoHero for its intuitive software, easy Binance API connection, and responsive support team. Some users mentioned limited bot strategies and missing crypto pairs as minor drawbacks. With an overall rating of 3.5, CryptoHero seems to be a solid buy, especially with a 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
No response from CS
Wrote a few emails to admin@cryptohero.ai but no response for questions and wrong plan assigned to my account.
Knowledge base screen shots does not match latest app new buttons and interface
Hard time figuring out how to use it correct and no support response...
Is there another email or CS contact?
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Verified purchaser
Excellent Support and Amazing After-Sales Service
CryptoHero lifetime deal is one of the best purchases I've made here in Appsumo. Their email support is very responsive, often replying to my questions faster than I anticipated. On top of that, their after-sales service is top-notch—they're easy to talk to and really go the extra mile which is hard to come by these days. As a newbie who knows absolutely nothing about automated crypto trading, I was overwhelmed at first but the CryptoHero team was so patient and kind. They walked me through everything step by step, making sure I understood how to set up my bots and use the platform effectively. What really stood out to me was their willingness to dedicate time to teach a complete beginner like me until I was comfortable. Another thing worth mentioning is their generosity. As part of the lifetime deal, they gave me their Sigma Strategy for free because I got the highest tier, which I found to be a thoughtful and valuable addition that helped boost my trading experience.
Overall, CryptoHero offers not just a great trading solution but also amazing support to back it up. If you’re on the fence about crypto trading—or if you’re like me and just starting out—CryptoHero’s team will ensure you won’t feel lost. Highly recommended! 💯
Chris_CryptoHero
Apr 7, 2025Thank you for your wonderful and encouraging comments! We are glad you love CryptoHero! Thank you!
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Verified purchaser
Quick and easy to get started!
I bought this deal hoping it would be easy to use. I was surprised how simple it was to get started with paper trading. Funny thing is, now that I understand how to use the app, I want greater control. Not a problem, this app is more than happy to take the training wheels off and give you very fine control of how you want to trade your coins. I am very impressed.
Chris_CryptoHero
Edited Mar 30, 2025Thank you Ryan for the kind comments! We hope CryptoHero continues to be your trading companion in the years to come!
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Verified purchaser
CyptoHere Tier 2 - Unable To Login After Connected To Exchange
Well I was logged in and using the platform. However, after connecting this to an exchange I found things were not working correctly, so I logged out and then attempted to login again. All I get now is "no user found" error messages. So, of course I undid the process of revoking the API access and now am only interested in the refund. One of the worst things that can possibly happen is to be locked out of a crypto style company that has control over your money - that is not something I now would look to use again since it happened first hand using this app. I have requested a refund from AppSumo as it also wasn't possible to do this via AppSumo automatically.
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Verified purchaser
Sum good sum bad
Its not all that great, its just making the best of it. All it takes is a learning curve and we're up in finding good crypto opportunities and comparing them to other consultant apps
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