A: Thanks for your question. The 5,000 emails per month refers to the emails CXAssist can read, analyze, and decide whether to reply to or take no action. It doesn’t mean you can draft or send 5,000 outbound emails; instead, it’s about handling inbound emails—reading and determining which ones need a response.
To avoid unwanted responses to spam or irrelevant emails, you can set filters within...
Thank you for considering CXAssist for your assistants! There are a few things to keep in mind to ensure a smooth setup when purchasing and connecting new accounts:
Separate Accounts: Each assistant will need their own separate CXAssist account with a unique email address. Make sure they sign up with the email address they want the AI to manage.
Q: Question regarding "We also support training the AI using your website URL and sent emails."
Hello, this tools seems very beneficial and would be of great help to me... I have questions regarding the FAQ that says "We also support training the AI using your website URL and sent emails." However, I do not see where that is done based on the help videos or screenshots as the examples and help page only shows files being uploaded. 1. In addition to training from files or text, does it train based on a provided URL? And can it be more than one URL? 2. Does it train based on all previously sent emails? 3. If the URL(s) were to change, does the AI automatically re-train on these changes (and how often) or does someone have to tell CXAssist to "re-train"? Thanks in advance!
A: Thank you for your interest in CXAssist! I’m happy to clarify your questions about training the AI with your website URL and sent emails.
1. Training Using a URL: Yes, you can train the AI using a URL directly from the AI Train page. You can add more than one URL if needed, allowing the AI to learn from multiple sources. 2. Training Using Previously Sent Emails: This feature has been...
Q: Confirming buying 5 codes will allow me to setup 5+ separate email addresses
Thank you for your reply, confirming for me buying extra codes - and each one being able to be used for a different email address. I'm responding to your reply where you confirmed this Buying 5 codes = $195 = 50,000 monthly emails = across 5+ email addresses.
If I get that bundle... could you please just confirm, you would then allow me to set up with 5 accounts, each with 10,000 monthly emails, correct? That is what I understood as your reply. Or would it even be possible to do 10 email addresses, each with 5000 monthly emails?
I asked you this question before, in the comment thread on that original message, but I think you did not see this, so that is why I'm asking again. Thank you
A: Thank you for your follow-up! Let me clarify how the codes work: • Stacking Codes: If you stack 5 codes, you will get 50,000 monthly emails in a single account. This is ideal if you want one account with a large email limit. • Using Codes Individually: If you prefer managing multiple email accounts, I suggest redeeming the codes separately. In this case, each code will provide 5,000 monthly...
Q: 5,000 emails per month?
This means system sent 5'000 emails to customers? Or something else?
Thank you
Mark_CXAssist
Dec 13, 2024A: Thanks for your question. The 5,000 emails per month refers to the emails CXAssist can read, analyze, and decide whether to reply to or take no action. It doesn’t mean you can draft or send 5,000 outbound emails; instead, it’s about handling inbound emails—reading and determining which ones need a response.
To avoid unwanted responses to spam or irrelevant emails, you can set filters within...
Share CXAssist
Q: additional account
Good day,
I wish to purchase to more accounts for my assistants. Are there any precautions to take when buyng and then connecting
Mark_CXAssist
Dec 12, 2024A: Hi Yoel,
Thank you for considering CXAssist for your assistants! There are a few things to keep in mind to ensure a smooth setup when purchasing and connecting new accounts:
Separate Accounts: Each assistant will need their own separate CXAssist account with a unique email address. Make sure they sign up with the email address they want the AI to manage.
Code Redemption: If you’re...
Share CXAssist
Q: Question regarding "We also support training the AI using your website URL and sent emails."
Hello, this tools seems very beneficial and would be of great help to me...
I have questions regarding the FAQ that says "We also support training the AI using your website URL and sent emails." However, I do not see where that is done based on the help videos or screenshots as the examples and help page only shows files being uploaded.
1. In addition to training from files or text, does it train based on a provided URL? And can it be more than one URL?
2. Does it train based on all previously sent emails?
3. If the URL(s) were to change, does the AI automatically re-train on these changes (and how often) or does someone have to tell CXAssist to "re-train"?
Thanks in advance!
Mark_CXAssist
Dec 11, 2024A: Thank you for your interest in CXAssist! I’m happy to clarify your questions about training the AI with your website URL and sent emails.
1. Training Using a URL: Yes, you can train the AI using a URL directly from the AI Train page. You can add more than one URL if needed, allowing the AI to learn from multiple sources.
2. Training Using Previously Sent Emails: This feature has been...
Share CXAssist
Q: Integration options
I see you can integrate to instantly but are there other integration options as well?
Mark_CXAssist
Dec 11, 2024A: We're looking forward to integrate to other software soon. Just suggest it as a feature and we'll see when we can implement them. Thank you!
Share CXAssist
Q: Confirming buying 5 codes will allow me to setup 5+ separate email addresses
Thank you for your reply, confirming for me buying extra codes - and each one being able to be used for a different email address. I'm responding to your reply where you confirmed this
Buying 5 codes = $195 = 50,000 monthly emails = across 5+ email addresses.
If I get that bundle... could you please just confirm, you would then allow me to set up with 5 accounts, each with 10,000 monthly emails, correct? That is what I understood as your reply.
Or would it even be possible to do 10 email addresses, each with 5000 monthly emails?
I asked you this question before, in the comment thread on that original message, but I think you did not see this, so that is why I'm asking again. Thank you
Mark_CXAssist
Dec 3, 2024A: Thank you for your follow-up! Let me clarify how the codes work:
• Stacking Codes: If you stack 5 codes, you will get 50,000 monthly emails in a single account. This is ideal if you want one account with a large email limit.
• Using Codes Individually: If you prefer managing multiple email accounts, I suggest redeeming the codes separately. In this case, each code will provide 5,000 monthly...
Share CXAssist