Q: AI Knowledgebase and Agency
Hi,
Do you offer Whitelabel Agency accounts and also I'd like to know what are the limitations of the AI Knowledgebase in terms of how many document files i can upload? file size limitations etc. . .
bruce244PLUSJan 21, 2025
Founder Team
Mark_CXAssist
Jan 24, 2025A: Thank you for your interest! At the moment, we don’t offer white-label agency accounts, but it’s something we’re exploring for the future.
Regarding the AI Knowledgebase, you can upload multiple documents in formats like TXT, CSV, DOC, and PDF. While there’s no limit to the number of files you can upload, each file is capped at 1MB to ensure smooth processing. If you need help preparing your files or have further questions, feel free to reach out!
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