Q: Question regarding "We also support training the AI using your website URL and sent emails."
Hello, this tools seems very beneficial and would be of great help to me...
I have questions regarding the FAQ that says "We also support training the AI using your website URL and sent emails." However, I do not see where that is done based on the help videos or screenshots as the examples and help page only shows files being uploaded.
1. In addition to training from files or text, does it train based on a provided URL? And can it be more than one URL?
2. Does it train based on all previously sent emails?
3. If the URL(s) were to change, does the AI automatically re-train on these changes (and how often) or does someone have to tell CXAssist to "re-train"?
Thanks in advance!
Mark_CXAssist
Dec 11, 2024A: Thank you for your interest in CXAssist! I’m happy to clarify your questions about training the AI with your website URL and sent emails.
1. Training Using a URL: Yes, you can train the AI using a URL directly from the AI Train page. You can add more than one URL if needed, allowing the AI to learn from multiple sources.
2. Training Using Previously Sent Emails: This feature has been temporarily removed due to technical issues we encountered. However, we are actively working on resolving these challenges and hope to reintroduce this feature soon. Thank you for your patience as we work on this!
3. Re-Training When URLs Change: If the content of a URL changes, you will need to manually re-train the AI to ensure it has the latest information. This can be done easily from the AI Train page.
Let me know if you have any other questions—I’d be happy to assist further. Thank you again for considering CXAssist to support your needs!