Q: Please clarify all the questions asked
I would like to try out the product, but after reading the comments and reviews, I’m inclined to adopt a “wait-and-see” approach. It appears the product is quite expensive due to credit usage and its unclear pricing structure. There are still unanswered questions.
Could you clarify how your product could be viable for business owners and agencies? Additionally, how is it viable for you as the provider to stay in business long enough to support our use cases, while keeping costs low enough for us to try something that carries a high risk of failure?
Given the number of concerns raised here, I believe users are understandably cautious.
Dung_Diaflow
Mar 9, 2025A: Hi Anakint,
Thank you for your thoughtful questions—we completely understand your cautious approach and are here to clarify!
1. Viability for Business Owners and Agencies:
Diaflow is designed to streamline data processing and automation tasks, helping businesses and agencies save time and reduce operational costs. For instance, you can use it to extract data from PDFs (e.g., invoices), create AI-powered chatbots for client support, or automate repetitive tasks like data entry from emails.
With recent Tier upgrades (e.g., Tier 1 now includes 5 automations/apps/AI agents with 6,000 credits/month, while Tier 4 offers unlimited projects with 50,000 credits/month), you can scale flexibly based on your needs. Agencies can take advantage of Tier 4’s unlimited capabilities to deploy tools for multiple clients under a single branded domain. The credit system ensures fair usage, and additional credits can be purchased at a discount by contacting support@diaflow.io if needed.
Additionally, we prioritize data security with locally hosted LLMs (unlike competitors who rely on external APIs), ensuring your data remains secure within our safe cloud environment.
2. Viability as a Provider:
As a pre-seed company with over 5,000 users and 400-500 active monthly users, we are committed to long-term growth. Monthly revenue and investor funding support our ongoing development, and our launch on AppSumo has allowed us to reach a broader audience to drive further growth.
Our focus on security and data processing automation sets us apart, and we’re dedicated to supporting your use cases with regular updates (check our roadmap: https://docs.google.com/spreadsheets/d/1l-WKcMIcUrroSAC9i35sYe5OfAL75ikIISL7NwDQND4/edit?gid=0#gid=0).
We’re not perfect yet, but we strive for transparency and continuous improvement. Start with Tier 1 ($79 lifetime) to test it out—low risk, high potential reward!
For personalized assistance, feel free to reach out to support@diaflow.io.
Best,
Diaflow Team