Can you explain more about sub accounts? If I buy tier 4, I can have sub accounts, right? With sub accounts, can on DM-champ and in each sub-account add one Instagram and one WhatsApp number?
I have team members and each team member has one IG account and on WhatsApp number.
Hi Guys, how many Instagram accounts can we connect? In my team, we have 7 accounts. Each team member has a different name. Does your tool work for this scenario? DM-Camp will need to respond to Instagram messages according to the name of the team member.
A: Atm, you can connect multiple accounts but can have only 1 active. For your case you would need 7 accounts, or an agency account and create sub accounts to handle different IG accounts. If this is requested more often, we'll add it to our roadmap.
This was asked earlier, but the answer didn’t seem to make sense. For BYOK, people are asking if they can bring their own AI api keys (e.g. via openrouter) so that we can pay for the usage directly. Not bring their own Twilio, FB api keys etc.
The price per conversation is high without it, unless you’re selling higher ticket items imo.
The platform itself can’t really be used without AI credits and the credit amount is fairly low and one-off, so it doesn’t really seem very LTD-like.
Hope you consider BYOK and best of luck with your sale.
A: We don't see BYOK as something for DM Champ, our goal is to be plug-and-play, unlike most other platforms. BYOK would go against this, and honestly, it wouldn't even make things much cheaper given the multiple models and processing we're doing.
Here's the thing - picking your own models sounds great in theory, but it's actually a huge headache we don't want to burden you with. We've spent...
A: Let me break down our credit system transparently: - Each credit costs $0.10 - One credit is consumed per AI "thinking" session, not per message - A single conversation flow can use just 1 credit even with multiple back-and-forth messages - A new credit is only used when the AI needs to process and respond to a fresh message thread
In real-world usage: - Simple conversations typically use 2-3...
Q: Clarifications on WhatsApp integration and others
1) Does it only respond to campaigns I create? That is, set up a new campaign and he sends the message and responds... right? 2) But can it also respond to other conversations? that is, those who arrive without a campaign, who talk about other things, ask for information on products for example. 3) How can I set up to reply to some and not to others (e.g. personal contacts) 4) When you say WApp IG FB, do you mean it responds to all posts on my behalf? And how does it integrate with API codes or something else? 5) So if I configure it on Whatsapp while he answers, can I always intervene and continue the single chat?
A: 1) Does it only respond to campaigns I create? That is, set up a new campaign and he sends the message and responds... right?
Yes, but with flexibility. While you can create specific campaigns for outreach, we also offer a "catch-all" campaign feature that can handle incoming messages without actively sending outbound messages. This gives you control over when and how the AI engages.
Q: Sub Accounts
Can you explain more about sub accounts? If I buy tier 4, I can have sub accounts, right? With sub accounts, can on DM-champ and in each sub-account add one Instagram and one WhatsApp number?
I have team members and each team member has one IG account and on WhatsApp number.
Thank you!
Q: How many IG accounts can we connect?
Hi Guys, how many Instagram accounts can we connect? In my team, we have 7 accounts. Each team member has a different name. Does your tool work for this scenario? DM-Camp will need to respond to Instagram messages according to the name of the team member.
sohaib.dmchamp
Oct 31, 2024A: Atm, you can connect multiple accounts but can have only 1 active. For your case you would need 7 accounts, or an agency account and create sub accounts to handle different IG accounts. If this is requested more often, we'll add it to our roadmap.
Q: BYOK
Hi!
This was asked earlier, but the answer didn’t seem to make sense. For BYOK, people are asking if they can bring their own AI api keys (e.g. via openrouter) so that we can pay for the usage directly. Not bring their own Twilio, FB api keys etc.
The price per conversation is high without it, unless you’re selling higher ticket items imo.
The platform itself can’t really be used without AI credits and the credit amount is fairly low and one-off, so it doesn’t really seem very LTD-like.
Hope you consider BYOK and best of luck with your sale.
sohaib.dmchamp
Oct 31, 2024A: We don't see BYOK as something for DM Champ, our goal is to be plug-and-play, unlike most other platforms. BYOK would go against this, and honestly, it wouldn't even make things much cheaper given the multiple models and processing we're doing.
Here's the thing - picking your own models sounds great in theory, but it's actually a huge headache we don't want to burden you with. We've spent...
Q: If I need to buy more credits. How much each credit will cost?
Hi Guys, If I need to buy more credits. How much does each credit will cost
Thank you!
sohaib.dmchamp
Oct 31, 2024A: Let me break down our credit system transparently:
- Each credit costs $0.10
- One credit is consumed per AI "thinking" session, not per message
- A single conversation flow can use just 1 credit even with multiple back-and-forth messages
- A new credit is only used when the AI needs to process and respond to a fresh message thread
In real-world usage:
- Simple conversations typically use 2-3...
Q: Clarifications on WhatsApp integration and others
1) Does it only respond to campaigns I create?
That is, set up a new campaign and he sends the message and responds... right?
2) But can it also respond to other conversations?
that is, those who arrive without a campaign, who talk about other things, ask for information on products for example.
3) How can I set up to reply to some and not to others (e.g. personal contacts)
4) When you say WApp IG FB, do you mean it responds to all posts on my behalf? And how does it integrate with API codes or something else?
5) So if I configure it on Whatsapp while he answers, can I always intervene and continue the single chat?
sohaib.dmchamp
Oct 31, 2024A: 1) Does it only respond to campaigns I create?
That is, set up a new campaign and he sends the message and responds... right?
Yes, but with flexibility. While you can create specific campaigns for outreach, we also offer a "catch-all" campaign feature that can handle incoming messages without actively sending outbound messages. This gives you control over when and how the AI engages.
2) But...
Thankyou