A: 1) Does it only respond to campaigns I create?
That is, set up a new campaign and he sends the message and responds... right?

Yes, but with flexibility. While you can create specific campaigns for outreach, we also offer a "catch-all" campaign feature that can handle incoming messages without actively sending outbound messages. This gives you control over when and how the AI engages.

2) But can it also respond to other conversations?
that is, those who arrive without a campaign, who talk about other things, ask for information on products for example.

Absolutely! This is where our catch-all campaign feature shines. You can set up the AI to handle any incoming conversations, even if they're not part of a specific campaign. The AI can answer product questions, provide information, and engage in natural conversations about various topics relevant to your business.

3) How can I set up to reply to some and not to others (e.g. personal contacts)

We've made this super flexible - you have contact-level control over the AI. You can easily turn the AI on or off for each individual contact. Perfect for keeping personal conversations separate from business interactions.

4) When you say WApp IG FB, do you mean it responds to all posts on my behalf? And how does it integrate with API codes or something else?

To be clear - we handle direct messages only, not public posts or comments. The AI manages private conversations in your DMs/inbox on these platforms.

5) So if I configure it on Whatsapp while he answers, can I always intervene and continue the single chat?

Yes, you can jump in anytime! When you take over, the AI automatically pauses to let you handle the conversation. Quick heads up though - we use the official WhatsApp Business API, which means you'll need a business account and to follow Meta's verification process. This ensures everything is compliant and professional, but it's different from regular WhatsApp. Just want to be transparent about that part.