Verified Purchaser badge

Verified purchaser

Member since: Nov 2022Deals bought: 214
1 stars
1 stars
Posted: Nov 11, 2024

Great App but!

Hi Fellow Appsumo members,

The product it’s self is awesome but support is nonexistent.
Most founders teams will ensure they reach you within one or two days
but this team doesn’t. Sent a email and posted on here, no response.

This is one of the many pain points regarding customer experience and satisfaction, which I would rate them 0 star tacos 🌮. In today’s time, not supporting your product and not excelling at customer support leads to a very bad experience and also shows that the team doesn’t care if their product is purchased or not.

My last update is that the editor doesn't update right away like vscode. For example, updating a file like a js file linked to your index.html file. Let's say you're using the prompt function, if you attempt to change the prompt it will not be updated until after a few hours later, I also noticed this too when writing html and css in regards to a lag within regards of rendering.

5 Star Taco 🌮 deal but 0 Tacos due to lack of properly supporting the product

Helpful?
Share
Ratings