Emailit Reviews

I needed a quality solution to email my customers, and Emailit has been fantastic. I didn't want to partner with a company that didn't care about quality and reputation, and deliverability matters. It's clear Emailit cares about all of this, and monitors their service for abuse. That matters to me, and I have confidence that my emails to my customers will make it to their inboxes. I can't recommend this service enough - excellent product!

Sorry for this but this, Emailit the bad product I have bought from appsumo, it's not handling heavy traffic, bags of errors, Im not expect it to be like this, hopefully the founder improve the the tool

I bought a high-tier plan here, but don't be fooled by this product. They advertise unlimited campaigns and a large email credit for sending mailers, but they fail to mention that you are automatically limited to sending only 1,000 mailers per hour, even with the highest tier. This unlisted limit (On Appsumo) is evident on their platform, and there's an additional paywall if you want to increase this sending limit. Imagine having the highest tier with a database of 300,000 to 500,000 customers for multiple clients in your agency and needing to send a newsletter or promote eCommerce sales for your client websites. You can't because you're restricted to emailing only 1,000 customers per hour. This product is a complete joke, and you should be aware of these limitations, which make it mostly unusable unless you're willing to pay extra.

Moreover, this email platform is very basic for campaigns. You can only create one campaign at a time and send it to a selected audience. Excluding Webhooks, there are no automations or workflows templates available. If you expect to have a welcome series, transactional emails, or abandoned cart mailers like Mailchimp, forget about it; those features don’t exist. I also purchased their other tool, Dragit bad too. The owners encourage users to report bugs or request features in their Discord channel. However, after a year of using their tools and submitting requests, nothing has been implemented from my suggestions. They did add the 1,000 mailer sending limit without informing or consulting customers. When I bought this tool, there was no such limit, and it seems they impose changes arbitrarily without customer consent. This is not what I paid for or signed up for; nothing about it was mentioned on AppSumo. I won't even mention the numerous bugs on this platform; it's not a finished product. My advice is to stay away from this company and its products. You will waste your time waiting around and money just like I did, and remember, the customer comes last, not first, for this company. P.s this tool ranks as the worst product I have ever bought on Appsumo.

Edit:
-I have used your tools for a year, including Dragit, which btw I purchased almost two years ago in May 2024.
- “We have a rate limit of 1000/h for all new customers.” Maybe that’s for new customers who joined recently, but when I bought Emailit at its launch, this 1000 mailers per hour limit did not exist. It feels unfair for your company to impose that now. This limitation was not included in the Appsumo deal, nor was it communicated to us. The truth is, customers have been blindsided by another paywall. Logging in clearly states that you need to top up, at $2 per 10,000 credits. Please be honest with people instead of misleading them.
-Whatever the improvements are I haven’t seen them in both your tools, while bugs I saw month ago are still there even after reporting in your discord

I subscribed to EmailIt’s Tier 5 plan specifically to send bulk marketing emails, only to have my account suspended without warning. We used their campaigns page as intended, yet our access was revoked despite following standard email marketing practices.

Every email marketing platform experiences some soft and hard bounces—this is normal. We’ve used MailChimp and Postmark to send emails to the same list without any issues, yet EmailIt flagged our campaigns unfairly. Instead of working with us to resolve concerns, they simply suspended the account.

This kind of abrupt action disrupts business operations and makes EmailIt unreliable for serious marketers. If you’re looking for a dependable email service, I’d recommend considering alternatives that support bulk email marketing without unnecessary suspensions and continue with refund.

We tried uploading contacts in EmailiIT and that too less than 10K. After so much trying it says Internal Server Error. Looks like application is not ready to handle heavy traffic.

Plus there is no export option for email sending reports. I am Tier 5 and application is not meeting my expectations.

Also there is no support ticket system and not a basic Live Chat support which product company has to help their customers.