Emailpref Questions

Showing 1 - 20 of 23 questions

Q: custom domain/embedding?

Hello, I just wanted to confirm, but it sounds like custom domain is limited to just 1 cname per account? Not per form?

Secondary question, is it possible to embed the form into an existing webpage and is there a limitation of which code plan allows embedding? (assuming embedding may be on your roadmap).

93099fb274064911bac2e1808a5f2a0fSep 3, 2024
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Founder Team
Tomas_Emailpref

Tomas_Emailpref

Sep 3, 2024

A: Hello!

This is correct, the custom domain is limited by just one cname per account. I would love to understand your use case! Feel free to issue a request with some background if you don't mind: https://emailpref.featurebase.app/

For embedding this is currently being worked on in our roadmap, I'll make sure to inform you the moment we have it available :)

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Q: Acumbamail and AWS SES

Is there a integration for these 2 services? It’s the most used ones here by Appsumo customers

JomelloPLUSAug 29, 2024
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Founder Team
Shaun_Emailpref

Shaun_Emailpref

Aug 29, 2024

A: Hi Jomello,
Team is actually working on an Acumbamail integration. But do not have a release date for it as yet. You can upvote the integration on our product board: https://emailpref.featurebase.app/ and we will keep you updated once we release the integration

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Q: Can I update email preferences for existing clients in the App.

Eg: I have 10 contacts in emailpref in a list A, I create a new email preference say " monthly newsletter" can I add say 5 of those existing contacts to the new preference through the app itself.

Raj_TaxPLUSAug 29, 2024
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Founder Team
Shaun_Emailpref

Shaun_Emailpref

Aug 29, 2024

A: Since our tool integrates directly with the ESP, you'll need to manage contacts through the ESP itself.

For example, if you have 3 lists on the preferences page and a user is subscribed to one, only the user can subscribe or unsubscribe from the other lists. You won't be able to manually add them to other lists within Emailpref.

For the example you gave, if you have a list called "Product...

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Q: Contact definition

Hello, 1 contact is an email address, no matter on how many times it appears on lists? Or is counted for every list? How contacts are counted? Thank you.

TekbassadorPLUSAug 28, 2024
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Founder Team
Tomas_Emailpref

Tomas_Emailpref

Aug 28, 2024

A: Hi Tekbassador,

Each contact is counted just once, and it can belong to many lists. We actually go even further and just count active contacts, meaning, we will only count contacts subscribed to at least one list

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Q: Can we bulk update preferences for lists.

Eg: I create a new category/list and want tonadd select clients to it.

Raj_TaxPLUSAug 28, 2024
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Founder Team
Shaun_Emailpref

Shaun_Emailpref

Aug 28, 2024

A: Good question! Do you have these clients in a CSV list? And which integration are you going to use?

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