Q: Behavior-based emails

Hi, I have a question about behavior-based emails: Which behaviors are supported? Link clicked in email? No click? Mail opening? No opening?....

Is the following process possible in the growth plan? If a recipient clicks on a link in the email, he is tagged based on the klick and a mail-sequences will be sent automatically. If he doesn't click on the link, he is tagged with "no click" and he will be sent a different mail sequence?

prinzaghiPLUSApr 17, 2025
Founder Team
David_Encharge

David_Encharge

Apr 17, 2025

A: Hey prinzaghi! 👋

Yes — what you’re describing is exactly the kind of behavior-based flow Encharge was built for 🙌🙌

On the Growth plan (which all AppSumo tiers are based on), you can absolutely do the following:

• Trigger a flow when someone opens an email
• Trigger a flow when someone clicks a specific link
• Add tags based on those actions (like “Clicked” or “No Click”)
• Use wait steps and conditions to check if someone hasn’t clicked after X days • Automatically send them down different paths based on what they did or didn’t do

So your use case:

“If a recipient clicks on a link in the email, he is tagged based on the click and a mail-sequence will be sent automatically. If he doesn't click, he is tagged with 'no click' and he will be sent a different mail sequence.”

✅ Totally doable.

You'd use:
• A Flow Trigger like “Email Sent”
• A Wait Step (e.g. “Wait 2 days”)
• A Condition Step to check if the person clicked the link or not
• Then branch into different actions and tag/sequence paths accordingly

No coding, no drama — just visual drag-and-drop logic. We’ve worked really hard to make this feel powerful and intuitive 💪

Let me know if you’d like a visual example or walkthrough. Would be happy to mock one up!!

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Posted: Apr 17, 2025

Thank you for your response.

I have a question regarding form integrations with Encharge: Are form submissions from Gravity Forms and all other form providers listed on your website automatically imported into Encharge to trigger email sequences? Can email sequences start directly after form submission?

Founder
Posted: Apr 17, 2025

Hey again prinzaghi! 🙌

Yep — form submissions from supported tools like Gravity Forms, Typeform, ConvertBox, etc. can absolutely trigger email sequences in Encharge.

You’d just use the “Submitted Form” trigger in a Flow, and from there, you can tag, segment, and launch automations immediately — no delays, no workarounds 🚀

Let me know if you’d like help wiring one up!

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