Q: So, no truly SMART Onboarding Email Sequences possible in Growth Plan?

Hi David and Team,
I was really interested in your tool, especially to build truly smart SaaS onboarding sequences/flows... But from what I can see, this would really need the Premium Plan... which is not offered here. Is that correct? What CAN and what CAN'T I do, for smart onboarding, using the AppSumo Offer (Growth Plan)?
Hope you can help.
Thanks!
Meindert

MeindertPLUSApr 17, 2025
Founder Team
David_Encharge

David_Encharge

Apr 17, 2025

A: Hey Meindert! 👋

Really appreciate the thoughtful question — and I totally get where you're coming from. Smart SaaS onboarding sequences are one of those high-leverage use cases where you want the right logic, timing, and personalization... without being forced into an enterprise plan just to get started.

Here’s the real deal with the Growth Plan (which is what the AppSumo LTD gives you):

✅ What you can do for smart onboarding:
• Build visual Flows with steps like “Submitted form”, “Visited page”, “Opened a specific email”, “Clicked a specific link”, and more
• Segment users based on tags, custom fields, and basic behaviors
• Send email sequences with delays (e.g. “wait 3 days, then send X”)
• Add branching logic with If/Else and Condition steps
• Use native forms to capture leads (just launched!)
• Trigger Flows from 3rd-party tools using Zapier, Pabbly, etc.

🚫 What you can’t do on the Growth Plan (LTD):
• Use event-based segmentation (e.g. “Show me people who did X event”) — this is Premium-only for 2025 plans
• Trigger flows with API events (like custom app actions)
• Use integrations like Salesforce, HubSpot, Segment
• Access transactional email features or custom objects

That said... many teams do run powerful onboarding in Growth. It might take a bit more creative wiring (e.g. tagging users via flows or tools like Zapier), but it's very doable — and you still get unlimited emails for life with this deal, which is wild. 😅

Final note: I actually bought a Tier 5 license myself in the 2021 campaign before joining as an owner this year, so I know the pain of needing clarity on these limits!! We're doing our best to make this version of Encharge the most transparent and powerful it's ever been 🙌

If you have a specific onboarding flow in mind, happy to take a look and let you know if it’s doable on Growth!

— David from Encharge 🚀

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