Q: Sub-accounts?

What do the sub-accounts mean?
I would like to use the system for two or three of our website projects (brands). There aren't many recipients per project. Can I use one Tier 1 account?

ek92Apr 15, 2025
Founder Team
David_Encharge

David_Encharge

Apr 15, 2025

A: Hey ek92! Great question — thanks for checking in 🙏

Sub-accounts in Encharge are designed exactly for your kind of use case: managing multiple brands, projects, or client sites under a single login. Each sub-account has its own:

• contact list
• flows and automation
• emails and campaigns
• integrations
• team members (unlimited, by the way!)

So yes — if you're managing 2 or 3 smaller brand sites and you're on Tier 1, you can use a single license, as long as you stay within the total subscriber limit of 2,000 contacts across all sub-accounts. Each project could be in its own clean workspace (sub-account), with its own emails and automations — totally separate.

Some things to note:
• All LTD tiers include sub-accounts (starting from Tier 1)
• You switch between sub-accounts easily inside your Encharge dashboard
• The total subscriber count is shared across sub-accounts (i.e., it's not 2,000 per sub-account — it's 2,000 total)

So if your three projects each have a few hundred contacts, Tier 1 will work just fine 🙌🙌
If they grow later, you can upgrade to a higher tier or apply the 50% LTD subscriber upgrade discount from inside your Encharge account.

Let me know if you want a quick visual of how sub-accounts work — happy to share a screenshot or video!

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mriomrioPLUS
Posted: Apr 15, 2025

Is this reply correct? Her on Appsumo: Tier 1 has 5.000 subscribers and 0 (zero) sub-accounts.

Founder
Posted: Apr 15, 2025

Totally fair — thanks for the heads up! 🙌

You're right: Tier 1 (2025 LTD) has 5,000 subscribers and no sub-accounts. Sub-accounts start from Tier 2. That earlier reply was based on how it worked in 2021 — we’ve since updated things for this new campaign.

Appreciate you catching that! 💯

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