Posted: Jan 31, 2024
GREAT PLATFORM!
The system has been impressive thus far; however, I've noticed that the customer service response times could be improved. I purchased four codes and followed instructions to reach out via email, but it's been over 9 hours without any updates. A quicker response would greatly enhance the overall experience.
Founder Team
brianmfriedman
May 9, 2024Hey Marie76,
Sorry for the slow response. We've had a high influx in new accounts with our new pricing model. We'll upgrade your account now. Also, you can view our response time per Ethos tier here: https://app.yourethos.io/account/tier-select/
Thanks,
Brian
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