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Member since: Jan 2021Deals bought: 291
4 stars
4 stars
Posted: Jan 31, 2024

GREAT PLATFORM!

The system has been impressive thus far; however, I've noticed that the customer service response times could be improved. I purchased four codes and followed instructions to reach out via email, but it's been over 9 hours without any updates. A quicker response would greatly enhance the overall experience.

Founder Team
brianmfriedman

brianmfriedman

May 9, 2024

Hey Marie76,

Sorry for the slow response. We've had a high influx in new accounts with our new pricing model. We'll upgrade your account now. Also, you can view our response time per Ethos tier here: https://app.yourethos.io/account/tier-select/

Thanks,

Brian

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