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Member since: Jul 2022Deals bought: 156
1 stars
1 stars
Posted: Mar 12, 2024

Failed during my event

App freezes after 14 user feedback. Very disappointing since this occurred during a 60 people event.

Founder Team
CultureBoard_Customer_Care_Team

CultureBoard_Customer_Care_Team

May 9, 2024

Hi, @carlos631!

We’re very sorry to hear this happened during your event.

At the time of your review we were migrating our data, since our users had outgrown our server’s infrastructure, so most likely that caused some kind of problem.

However, that won’t happen again. We fixed the issue and the events now allow for hundreds of participants at the same time, updating everything instantly.

Once again, we’re really sorry for this inconvenience.

__
Thank you for understanding,
Sofia B.

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