Verified Purchaser badge

Verified purchaser

Member since: Mar 2016Deals bought: 424
5 stars
5 stars
Posted: Sep 19, 2024

Responsive Support and Good Bot Experience

I recently experienced some challenges with the support from another AI assistant deal, so discovering the incredibly kind and helpful team at Fineguide was truly refreshing. They've created a fantastic tool that's not only simple to set up and train but also excels at assisting my clients across various websites.

What truly sets Fineguide apart is their commitment to their users. They've been actively gathering feedback from Sumolings and implementing valuable suggestions, which I greatly appreciate. Such responsiveness and dedication to improvement are traits I value highly in any software I purchase, whether from AppSumo or elsewhere.

The credit system for webpage and document usage is quite reasonable. While there's an upfront "cost," re-scraping doesn't consume additional credits, making it a fair setup.

There are occasional issues with response accuracy, but the team is diligently working with me to resolve them. Despite this, I'm confidently giving Fineguide five tacos because I believe everything will soon run smoothly, allowing me to fully leverage Fineguide on Tier 3 across multiple sites.

If you've ever been frustrated with the level of support from other tools, I highly recommend giving Fineguide a look.

Founder Team
Liviu_Fineguide

Liviu_Fineguide

Sep 19, 2024

Thank you so much for your awesome review! We're really happy to hear you've had a great experience with Fineguide. Your feedback means a lot to us, and we’re excited to keep working hard to make sure we never let you down.

Helpful?
Ratings