Q: HI, is the platform down?
For some reason, none of my books are showing up on Preview or on my websites.
Thanks
Beesum
Oct 28, 2024A: Hi redzak1,
Thanks for getting in touch and I am sorry to hear that you're experiencing an issue.
I am pleased to say that there are no system issues that we are aware of. All our system monitors are reporting just fine. We have however been made aware of very recent issues with browser caching so I can only imagine the issue you're experiencing is down to that.
I am pleased to say that we have implemented a measure to mitigate these browser cache issues and ensure the smooth operation of the books. Please give your books another try and let me know.
If you need more detailed help please don't hesitate to contact us at support@flipbooklets.com and we will always do our best to help!
Many thanks
Ben