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Q: HTML Respondent Email Notifications

Hi, I would like to use HTML for the respondent email notifications so that the emails look polished/designed.

Is it possible? I've tried to paste the HTML directly, but it didn't work.

Thanks!

shapefluxPLUSApr 4, 2025
Founder Team
Urmi_Formly

Urmi_Formly

Apr 5, 2025

A: Currently it is not pssible to use HTML for the email notifications but you can highlight the text and you’ll see a new menu - bold, italicize, underline, colour, highlight or add link (as available for question text - link below)

https://help.getformly.com/en/articles/9495412-customize-your-form-to-match-your-brand#h_baf861e454

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Posted: Apr 7, 2025

Got it. Any suggestions on integrations or expected development of this feature? It would be nice to have like workflows with delays between each campaign, and we could use HTML with dynamic tags from the submitted forms.

Founder
Posted: Apr 7, 2025

If you’d like to have a custom workflows then you can possibly connect with other 3rd party tools (Gmail, Mailchimp etc) via Google Sheet/Zapier.

https://help.getformly.com/en/articles/9197053-connect-with-google-sheets-and-3000-applications
https://zapier.com/apps/google-sheets/integrations/gmail
https://zapier.com/apps/google-sheets/integrations/mailchimp