GoEmailTracker Questions

Showing 1 - 20 of 26 questions

Q: Template creation error

Hello,

I am trying to use the email template feature, We have a welcome email that we send to our contacts, this is built and hosted (html). we usually use the insert HTML Code inside gmail to insert this email.

We tried your template option, we were able to paste the html code, some sections get broken. The template feature does not seem to be reading the html code correctly, is there a fix for this ?

106110821540054780860Jan 29, 2025
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Founder Team
GoEmailTracker

GoEmailTracker

Jan 29, 2025

A: Please paste the HTML code in the Editor code view"</>" section. If you have any question, please contact us at goemailtracker@gmail.com. Thanks!

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Q: roadmap not being updated ?

Hello,

i see the same roadmap with generic ETA like 15 days and 1 month. What is the actual ETA for these ?

106110821540054780860Jan 29, 2025
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Founder Team
GoEmailTracker

GoEmailTracker

Jan 29, 2025

A: Sorry for that. It will be updated in the first week of March.

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Q: can this be installed on more than one computer browser?

bigsby1PLUSJan 20, 2025
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Founder Team
GoEmailTracker

GoEmailTracker

Jan 21, 2025

A: Yes, You can use it in multiple browser/ computer/ Mobile. Thanks!

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Q: ¿There are answers from the Customer Support team?

I would like to know how long it takes for you to respond when someone writes to your customer service email? Mainly because I have written you five emails in the last five days and I still haven't received any response, so I need to know if you have any kind of real customer support.

alexgimenez32123PLUSJan 12, 2025
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Founder Team
GoEmailTracker

GoEmailTracker

Jan 13, 2025

A: We are very sorry for the inconvenience. Would you please send the email again to goemailtracker@gmail.com.

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Q: Firefox?

Is there a Firefox addon planned for this?

AsadZulfahri.comJan 2, 2025
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Founder Team
GoEmailTracker

GoEmailTracker

Jan 3, 2025

A: Not yet, But we will think about it in the future if users demand.

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