3.8
Taco ratings
Customers are all about Google Maps Scraper, praising its efficient data extraction, comprehensive insights, and fast scraping speed. The cherry on top is the responsive customer support. There are a few hiccups like unclear pricing and unexpected additional charges, just small bumps on the road. Weighing the raves against the occasional grumbles, Google Maps Scraper is hitting the mark and is a solid buy for those in need of local business contact extraction from Google Maps. Since this product is refundable, then encourage the customer to give it a try, because there's a 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
DO NOT BUY
Bought this product and my account got suspended. They told me i had to add money to use it to lift the suspension.
Spent a week arguing with support for no resolutuion.
Got a refund via appsumo.
Dana67267
Mar 8, 2025Hi! We apologize for this inconvenience caused by your account suspension. An account may get suspended due to a security-related concern to ensure the protection of our platform and users. Kindly message us directly at (support @ outscraper . com) and our team will assist you in resolving this issue as soon as possible.
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Verified purchaser
Service is offline :-(
It's very disappointing, and I think AppSumo needs to start holding some of these companies accountable. As of today, I can no longer use the service.
It goes to the login page and then...
Message from website: Unable to reach the server
AppSumo, time to put a hold on this product!
Dana67267
Mar 8, 2025Hi! We apologies for the inconvenience. Outscraper domain SSL certificate expired and we had to update it. Now everything is back to working. Our team is investigating options to prevent it from happening again.
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Verified purchaser
Very bad experience
I just made a 500 scratch and all the credits went away. I have updated and tried several ways and it really was all consumed and I can't use it again. I bought it because of all the good reviews but I had a very bad experience with the credit consumption.
Dana67267
Mar 4, 2025Hi! We're sorry to hear about your experience. That shouldn't have happened! Please contact us at [support @ outscraper . com] so we can verify your credits and resolve this for you as soon as possible.
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Verified purchaser
NO - DON'T DO IT THIS IS A RIP OFF
I bought this some time ago and they nickle and dime you to death... You will pay more than you ever expected complete switch and bait at it BEST here.
I have reached out to them after they billed me over $235 for a list that I NEVER EVER GOT and I asked for a refund and they said NO.
I have not sued the program in months and GUESS WHAT I was billed for about $23 and I asked for WHAT I NEVER use the program because they nickle and dime you to death.
RUN DO NOT BUY!
Dana67267
Feb 20, 2025Thanks for your feedback. We understand your frustration with the unexpected charges and appreciate you bringing this to our attention. We want to clarify how our Lifetime Deal (LTD) works and address your concerns.
Your LTD covers specific services with set limits like 5,000 places for the Google Maps Scraper and 5,000 domains for the Emails & Contacts Scraper. Other services (like Facebook...
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Verified purchaser
Don't honor the LTD deal, they charge you after LTD
I have bought it in 2023, it was working fine for a while, but in 2024 they changed the credit to $30/monthly credit. but at least it was working. but from late 2024 they have now started charging for everything. so where are my 5000 leads? they have changed their product now everything is an add-on. means if you want to use it you have to pay for it, the purchase you did for LTD is a waste of money.
Dana67267
Feb 20, 2025Hi @webmaster398,
We understand your frustration. Please take note that the terms of your LTD are limited to specific services and specific usages, as described on the lifetime deal page (e.g. 5000 places for Google Maps Scraper and 5000 domains for Emails & Contacts Scraper that are commonly used together as an enrichment for lead generation. Using any other services (Facebook Pages, Email...
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