GoPDF Questions

Showing 1 - 20 of 54 questions

Q: How to return my disappeared Tier 3 subscription disappeared back

I will be happy if you can reply me. Waot for weeks.

kin_wangEdited Mar 7, 2025
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Q: I bought a tier code and its saying i am on the free plan. I emailed customer support but no reply.

Please respond soon as i need a resolution. This is so inconvenient on buying something and then to discover that its not working.

chris854Feb 12, 2025
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Founder Team
Muhammad.Anzal

Muhammad.Anzal

Feb 12, 2025

A: Hello, we cannot find your ticket. Could you please send an email directly to contact@gopdf.io? We will check your account quickly.

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Q: Site down - gopdf.io (Application error - a client side exception has occurred)

Hi,

I can't access the site from my computer? I briefly see the webpage and then it disappears and the browser displays the message in brackets in this post's title. Not good???

Any help appreciated...

76b2709df8e14566a84abd7b4b392af9PLUSFeb 1, 2025
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Founder Team
Muhammad.Anzal

Muhammad.Anzal

Feb 6, 2025

A: Hello, we have updated the website to add new features. Could you please check it now?

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Q: Can you send a link to a doc to allow a client to review and sign it?

Love all the editing features... I want to provide clients a doc link, so they can read a document and sign it if they are satisfied (aka Docusign), is this achievable?

wearewowJan 19, 2025
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Founder Team
Muhammad.Anzal

Muhammad.Anzal

Jan 21, 2025

A: Thank you for your interest in gopdf.io! Currently, we don’t have a feature that allows you to send a link for clients to review and sign documents (similar to DocuSign). However, we’re excited to share that this functionality is in our roadmap for upcoming updates.

If you have any other questions or suggestions, feel free to share—we’d love to hear your feedback!

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Q: 300 PDF edits per month

does it mean 300 sessions editing the PDF file or for example each character considered an edit ?

mohammad828Dec 23, 2024
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Founder Team
Muhammad.Anzal

Muhammad.Anzal

Dec 27, 2024

A: Hi

No, it’s not based on each character you edit. The 300 sessions refer to the number of times you download an edited PDF after making changes. It doesn’t matter how many words or characters you edit during a session—what counts is the final download of the edited file.

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