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Member since: Jun 2024Deals bought: 2
1 stars
1 stars
Posted: Jun 24, 2024

Frustrating

I haven't enjoyed this product. I found the tutorials were confusing and I don't find that it does everything it's supposed to do.

The build a template tutorial suggested I 'save a copy' when I was done editing my first email template. I didn't realize the 'save a copy' button was a drop down menu and what I really wanted to do was 'save changes.' So I ended up with 35 progressive versions of my email template when I was done.

Then I tried to upload my email addresses from Excel but the tutorial didn't specify that I build the list name first, and THEN upload. So it took me a long while to find when the upload button would appear. Once I figured that out, I saved my Excel file as a Google Sheet but then the app couldn't find the document in my Google Drive. So I resorted to uploading a csv file.

There is no ability to filter customers within the app. So I assume I have to filter in the Excel file, save as a new CSV and then upload a whole new list? But when I did that, and tried to upload the new filtered list- only the first email address was loaded.

I've been working on it all weekend and I'm about done. I walk away from it, try something new, walk away, try another work around, walk away. I'm about to walk away for good.

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