Not responding on time and not solving the issues.
- Very Very delayed support
- No Resolutions provided
- Getting connected with Customer Care is a dream
- Application not working properly
Dear Gumbamail, you need to listen to your customer. We paid for it. Not even solving the issue. Its quiet simple licensing issue to be sorted out from yourside. We are surprized to see that for each issue we need to write multiple times and it is very painful, and you just reply in a line or two that is it not possible. Not even looking at the scenario, where the resolution is supposed to be an action from yourside. Of all my purchased, this is the one I am leaving 1 star for the first time. Do resolve the issues and we will be more than happy to give a 5 star.