A: Hello! Yes, the transaction fees of 1%, 2%, 3%, and 4% mentioned in the plans & features section are charged by Gurulize in addition to the commissions of payment systems like Stripe and PayPal. These fees help us keep the SaaS subscription costs as low as they are today, despite the high expenses associated with cloud platforms.
A: Thank you for your question! Currently, Razorpay or other Indian payment gateways are not supported on our platform. However, if we receive enough demand for it, we can certainly consider adding it to our payment integration roadmap in the future.
A: Thank you for your question! To assist you better, could you clarify what you mean by "help documentation"? This will help us address your concern more effectively. Additionally, we have detailed instructions in our Help Center on how to use the chat feature from the Expert Panel to communicate with your customers in real time. Here is the link:...
Hello, could you please check your email? I’ve sent you the link to the article: https://helpcenter.gurulize.com/portal/en/kb/articles/how-to-send-a-free-message-to-the-expert-after-booking-an-appointment
Q: Can each expert have white label?
If I have a plan for 200 experts are they all on my Brand and Domain or can each expert brand there own?
Only your brand or domain can be white-labeled. Therefore, all experts providing services on the platform will operate under your domain and brand. As an example of an expert page link, I can provide: "www.yourdomain.com/experts/expertname".
I hope this has been helpful. If you have any further questions, please don’t hesitate to reach out to us!
Q: 2% or 3% payment gateway charges?
Are these 2% or 3% charges over and above which paypal / stripe will charge me ?
Nilay_Gurulize
Edited Dec 16, 2024A: Hello!
Yes, the transaction fees of 1%, 2%, 3%, and 4% mentioned in the plans & features section are charged by Gurulize in addition to the commissions of payment systems like Stripe and PayPal. These fees help us keep the SaaS subscription costs as low as they are today, despite the high expenses associated with cloud platforms.
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Q: Can we see a demo of real clients using it in their practice? or any demo that you can show? Thank you.
It would be nice to see more than one demo.
Nilay_Gurulize
Dec 13, 2024A: Of course! Here are some examples of websites created using Gurulize to give you an idea of what can be achieved with the platform:
https://heygym.com/
https://timetobetter.com/
https://gfmonline.net/
You can find more examples on our website: https://gurulize.com/en . Let us know if you have any questions or need assistance!
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Q: Would you add razorpay?
Hi would you add razorpay or any other good Indian payment gateway?
Zeynep_Gurulize
Dec 6, 2024A: Thank you for your question! Currently, Razorpay or other Indian payment gateways are not supported on our platform. However, if we receive enough demand for it, we can certainly consider adding it to our payment integration roadmap in the future.
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Q: Demo! Chat
Can you please provide a demo link specific to chat feature both from customers and experts perspective.
I could not find any reference in your YouTube channel. Also you help documentation is broken to check on the customers experience with chat.
Zeynep_Gurulize
Dec 6, 2024A: Thank you for your question! To assist you better, could you clarify what you mean by "help documentation"? This will help us address your concern more effectively.
Additionally, we have detailed instructions in our Help Center on how to use the chat feature from the Expert Panel to communicate with your customers in real time. Here is the link:...
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check out the article 'How to Send a Message to an Expert?'. This article does not exist in your help center
Verified purchaser
Hello, could you please check your email? I’ve sent you the link to the article: https://helpcenter.gurulize.com/portal/en/kb/articles/how-to-send-a-free-message-to-the-expert-after-booking-an-appointment
Q: Can each expert have white label?
If I have a plan for 200 experts are they all on my Brand and Domain or can each expert brand there own?
Nilay_Gurulize
Dec 5, 2024A: Hi! Thank you for your question.
Only your brand or domain can be white-labeled. Therefore, all experts providing services on the platform will operate under your domain and brand.
As an example of an expert page link, I can provide: "www.yourdomain.com/experts/expertname".
I hope this has been helpful. If you have any further questions, please don’t hesitate to reach out to us!
Share Gurulize