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Member since: May 2024Deals bought: 4
1 stars
1 stars
Posted: Feb 13, 2025

Stuck with my current Appsumo membership, no add-on support

I used Hopper HQ for sometime now, the tool is good at its main function, very straight forward. However, when i tried to buy more post limit, currently i can post only 30 per months, i ran into a wall. Contacted your support team and after a few days, they just replied to ask me to switch/upgrade to another package as they do NOT support any add-on for the AppSumo package. This made it feel like a trap, why do anybody bother to buy a lifetime deal when its not supported right after the deal is expired??? This is very irresponsible. AppSumo team should also have a look into this matter.

Founder Team
Isabel_HopperHQ

Isabel_HopperHQ

Apr 7, 2025

Hi there 👋

Thank you for your feedback, and we’re really sorry to hear you had a frustrating experience - that’s never what we want for our customers.

The great news is that Hopper HQ is now back live on AppSumo for a limited time, and we’re offering the opportunity to upgrade your original lifetime deal to a higher tier - with increased post limits, more team members, extra AI credits, and more 🚀

**Even better, we now support add-ons and bolt-ons directly within your Hopper HQ Billing Settings, so you’ll have more flexibility than ever before to tailor your plan to your needs 🎉**

Thanks again for using Hopper HQ - we truly appreciate your support and are here to help if you have any questions or need guidance on upgrading!

Best,
Isabel
Hopper HQ Customer Success

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