A: Yes, you can export your data by downloading your files. You can also export your usage data by going into Insights and clicking "Download" this will download data related to usage (i.e. trending questions, most cited documents, etc). You can keep your data as long as you like and can also delete it permanently at anytime. Humata uses GTP-4o.
On tier 1, can I create unlimited knowledge bases, each in its own separate space or folder? Or is there just one main space where all my knowledge bases have to be uploaded?
A: Yes, you can create an unlimited number and organize them in different folders. That said, Tier 1 will have a limit of 500 pages per month. Depending on your exact use case higher tiers may be more suitable.
If I'm on tier 1 and I want to upload a 1400-page PDF, will I have to wait 3 months before I can upload it? Or can I upload it right away, but then I won't be able to upload any more files for the next 3 months?
A: For this specific use case, Tier 2 would be a better fit since it would allow you to upload it right away. If you stay on Tier 1, then you'd be able to split the file into smaller chunks (i.e. two 500 pages and one 400 pages) and upload those over three months. That said, I'd strongly recommend Tier2 at minimum or using a pay-as-you-go tier on the website. Hope this helps.
Q: The platform gathers information from all documents and sources to create a knowledge base?
How long does the data stay? Can you export your data? which gpt engine are you using?
Cyrus_Humata
Dec 22, 2024A: Yes, you can export your data by downloading your files. You can also export your usage data by going into Insights and clicking "Download" this will download data related to usage (i.e. trending questions, most cited documents, etc). You can keep your data as long as you like and can also delete it permanently at anytime. Humata uses GTP-4o.
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Q: Using French ?
What about other languages than English ?
My customers and I are Frenchspeaking . Can we use French?
Cyrus_Humata
Dec 21, 2024A: Yes, French is supported. 🇫🇷 You can even ask questions in French. Humata supports 100+ languages. Merci beaucoup!
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Q: Knowledge bases
On tier 1, can I create unlimited knowledge bases, each in its own separate space or folder? Or is there just one main space where all my knowledge bases have to be uploaded?
Cyrus_Humata
Dec 21, 2024A: Yes, you can create an unlimited number and organize them in different folders. That said, Tier 1 will have a limit of 500 pages per month. Depending on your exact use case higher tiers may be more suitable.
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Q: Document size
If I'm on tier 1 and I want to upload a 1400-page PDF, will I have to wait 3 months before I can upload it? Or can I upload it right away, but then I won't be able to upload any more files for the next 3 months?
Cyrus_Humata
Dec 21, 2024A: For this specific use case, Tier 2 would be a better fit since it would allow you to upload it right away. If you stay on Tier 1, then you'd be able to split the file into smaller chunks (i.e. two 500 pages and one 400 pages) and upload those over three months. That said, I'd strongly recommend Tier2 at minimum or using a pay-as-you-go tier on the website. Hope this helps.
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Q: What's the meaning of Whitelabel here?
The chatbots carry the agency brand and doesn't have any sort of linking or watermark to Humata or does it?
Cyrus_Humata
Dec 21, 2024A: Here's an example from a customer without white-labeling: https://www.hfsresearch.com/research/trygenai/
Here's how you'd implement white-labeling with the enterprise plan:
https://docs.humata.ai/guides/readme/white-labeling
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