InVideo Studio

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Member since: Sep 2019Deals bought: 12
1 stars
1 stars
Posted: May 1, 2024

buggy and VERY dishonest founders

First, I was, like many, one of the OG buyers of this offer on Appsumo. Original deal said we got lifetime access at the credits and levels we subscribed to to the Invideo Platform.

and Dear Appsumo, how can we NOT review the terms of the deal when reviewing the product when these are a big reason most of use BUY the deal. My criticism is not of you, but of the Vendor, Invideo, not honoring the terms of the deal.

OBVIOUSLY WE NOW KNOW THIS WAS A LIE.
No one has replied to over. dozen emails I have sent them. (I used (3) different email addresses to make sure I wasn't blocked or missing something... not a single reply from ANYONE at the company.)

I had people from (3) different well known media outlets reach out to multiple people for a story about them and no one has responded. 7 different people have tried to reach out to the founders and no response.

The old URLs to access this product no longer work. They DELIBERATELY are making it look like a whole new product and saying THAT is why they don't really honor the Appsumo deal.

This one phrase on the deal "Lifetime access to InVideo" makes what they are doing now breach of contract since we do not have the access we paid for and are deprecated to a free plan that DOES NOT output to 1080, does NOT provide 30 videos/month, nor 10 minute lengths. And the "All future plan updates" while can be argued that our "plans" no longer exist, the fact that the wording in the deal is ambiguous make this another case of breach of contract, misrepresentation within advertising, and fraudulent activity. (yes, I am a former lawyer).

Now for the review of the platform: OVER-PROMISED and BARELY DELIVERED
1) Buggy and slow: I have had countless videos lose edits, output incorrectly, or take days (yes days) for any notification that an output/export was not available or ready. I have used and tested DOZENS of other similar platforms for work and NONE were this bad.

2) Poor Quality Output: I start with high quality assets (I am a production designer by trade). and Every time I output, I can see how horrible the quality is... 720 is most likely what they are outputing even though it is stating it is higher. (I have (3) plans by the way and they all perform similarly)... the output is fuzzy.

3) Poor support: Now I know that support is bad pretty much across the industry right now, so my expectations are low. But these guys don't respond. Their help section is a joke.

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