KingSumo Questions

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Q: Tracking User Sign Ups

I am working on a giveaway for a client on KingSumo, and we want to increase entries by the amount of users they refer to sign up on our site.
Is there a way to be able to track user sign ups.
So, only when a user actually sign's up that they will receive entries and not just when they click the link.

josephadoga85Edited Nov 4, 2024
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Founder Team
Natasha_originals

Natasha_originals

Nov 6, 2024

A: Hello josephadoga85,

Thank you for your question!

Integrating Meta/FB pixel can help with this, perhaps!
You may integrate it on this page: https://kingsumo.com/account/tracking
And can set up a “Custom Conversion” for a signup event.
For example, you might place the Pixel on the confirmation or "thank you" page users see after they successfully sign up.
This lets you measure how many...

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Q: Validation questions

1) How we are authenticating whether someone has really did a social share or follow the social page (like share in fb, x, insta etc)
If not, do we have option to get their social profile names to verify manually?
2) Will you have your logo or your web address anywhere (can we add to our custom domain)
3) Do you have SMTP integration to send emails through our SMTP services

sumoer48730Edited Oct 21, 2024
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Founder Team
Natasha_originals

Natasha_originals

Oct 27, 2024

A: Hello sumoer48730,

Thank you for your email and your questions!

Let us answer these for you:

1) Bonus entries are given to contestants without verifying that the action was taken.
Kingsumo does not track what exact actions entrants took to award the entries.
The reason behind this is that many social media platforms have reduced access to their platforms because of changes in their...

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Q: Integration with HighLevel

Does it have integration with HighLevel? Can I pass not only name and email but phone number as well?

UldisBizPLUSOct 8, 2024
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Founder Team
Natasha_originals

Natasha_originals

Oct 13, 2024

A: Hello UldisBiz,

Thank you for your email!

KingSumo does not have a native integration with HighLevel and if supported by respected service, you may try setting up one using the API tokens in KingSumo.
In case this is not supported by the HighLevel, you can always export your contestant lists and upload them to the app you use.
You can collect name, email address and phone numbers with Pro...

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Q: Videos

Can we add videos in competition like pictures?

Cheers,

Howard.

howard_dellOct 3, 2024
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Founder Team
Natasha_originals

Natasha_originals

Oct 6, 2024

A: Hello Howard,

Thank you for your email and your question!

Adding videos to the contest instead of images is not possible with KingSumo at this time.

We've therefore added your suggestion to our feature request documentation on your behalf—it's recorded so we can get to it as soon as we have the chance.

Thanks again for using KingSumo, and if you have any more questions or suggestions, feel...

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Q: Will WhatsApp Be Added to share?

Do you have plans to incorporate WhatsApp as an option for sharing information or as an alternative to email?

juan_camilo3Sep 19, 2024
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Founder Team
Natasha_originals

Natasha_originals

Sep 22, 2024

A: Hello juan_camilo3,

Thank you for your message!

To assist in adding more features to the product, we created a designated page for our users to record their feature requests so our team can get to them faster.
You can upvote this feature here.
https://roadmap.kingsumo.com/ideas/632c09714365220013df7e93
The more upvotes an idea gets, the better your chances are of seeing it live...

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